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March 2024 by elly kim
I had such a positive experience at this UPS store. The workers were extremely helpful and kind. If you ever need help with ups services, this is the store to go to.
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March 2024 by Jay Robinson
I had an out of the ordinary request for notarizing a document for my son currently living in New Zealand. Mohamed at the UPS store in Skokie went above and beyond to make that happen. It involved coordinating a difficult video call with my son to confirm the request and Mohamed was willing and able to help us get this processed-- not once, but on two different occasions! Customer service seems to be a thing of the past but not at the Skokie UPS store. They are great!!
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March 2024 by Jakub Bigos
Useless
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March 2024 by Deepu Mathew
I needed a color print. That was a certificate. I told them click double sided when the owner was operating computer. He did not listen to me. Then he took print out on two papers with single sided print out. Then he said its on me. I needed to pay for his mistake. He took another printout correctly and finally they charged me $9.50 he said he needs to charge me for the time he operated computer. The owner is so arrogant and behave like superior. He needs to understand customers are superior (not him) and his business exists becuse of customers. He think he knows everything but does stupid things. Poor customer service and crook owner!! I wont visit this shop anymore!!
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February 2024 by Daniel Picazo
Actually managed to mess up an Amazon return that was a simple QR code, and charged us for printing a label that should've been free.
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January 2024 by eca rahman
Alex is my man ....he was a great help when needed the most....my package to Canada was delayed for custom clearance and it took 2 more weeks to get delivered but Alex was consistent on calling them everyday...he literally made the lazy people work....like it was for something of his own...thank you so much Alex ....never knew someone who could do something like this for someone they barely know..
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December 2023 by Chris Anthony
Unhelpful service. Says they're computer was "hacked" and can't complete orders they took payment for. Customer Support no help either.
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December 2023 by Young Kim
Kindness and respectful
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December 2023 by Daryl Nitz
In the area, this has to be THE BEST UPS Store around. Husband and wife team. Both are friendly, courteous, and caring. You can't go wrong.
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December 2023 by Alvaro Berrios
Certainly a store to avoid returning to; everything is overpriced. When attempting to purchase a box, the prices for each box were not displayed, indicating that they can charge whatever they want. The seller increased the price right in front of me; he quoted one price initially and, within a minute, provided a different one. The Egyptian guy, who seems to be the owner, is disrespectful and rude to both clients and his own staff. He lacks a sense of customer service.
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December 2023 by Юлия Черкашина
I like this store. They have a lot of services all in one place, like mailing, copy, print, photo, notaries. That’s comfortable. Staff is nice and friendly.
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December 2023 by Miran Bari
I visited on Saturday evening and the guy was so helpful, patient, and nice.
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October 2023 by Hayley “The Hailstorm” Turner
The staff at this UPS store were kind and helpful. They assisted me with my 75+ pound package on the dolly and took care of everything after that. Next time I need to ship anything I’ll be coming back to this location. Thanks!
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October 2023 by Devorah Sarah
Amazing UPS store! I had some amazon returns to do and Rich and his staff were professional, helpful, and patient. Excellent customer service!!
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October 2023 by Yousif Hawil
They always overcharge$3 to print a label, which is one paper only
