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“I usually order online but stopped into the store on a whim sans kids..huge shout out to Sandra who went above and beyond to help us. Totally worth coming in today!”
“Nice store with great collection. Gaurantee on the clothes is something thats gravitating me towards this store. I love their quality and service.Luka, the stylist there, is a big help every time you visit. He’s proactive, knowledgeable, and patient, always recommending the best shoes and apparel. It’s wonderful to have such reliable assistance during your shopping trips.”
“Grace was amazing. I was struggling with picking a pair of Harlow pants and she really took the time to help me understand how it should be worn and what sizes may work for me. Thanks Grace!! You were awesome.”
“Superb company with exceedingly an amazing customer service.It's very a brilliant company, I ordered pair of sneakers which were delivered to me way before than the provided timescale.The probable delivery timescale is up to 25-28 days, however, I’ve ordered three pairs of sneakers(Fennix Toby), and all were delivered exactly on 14th day after the order was placed.When the pair was delivered, I was approached the owner of the company to find out if the shoe quality was as I was expecting, fitting and the customer service, especially the colour of Navy sneaker.If anyone has a bit of doubt then you can call the customer service number and have you concerns answered.”
“Tasha was such a joy to shop with!! She's exceptionally helpful and knowledgeable about the products in the store. I felt very welcomed and not at all pressured to buy anything, she made me feel comfortable and the advice she had was great. I ended up buying a pair of shoes that I wouldn't have seen had she not recommended them to me.”
“Went there to buy me a pair of Nike walking running shgetting running shoes found the pair that I like and they had my size in stock with one left size 15 4E wide width.”
“I went there to buy 1 or 2 pairs of shoes. My feet are very difficult to fit due to swelling and deformities. Salesman Joel was very patient with me. We kept fine tuning till we got the right size, the right fit. Not everything that I was interested in was in stock. I had him bring out about 20 pairs of shoes for me to try. Finally got what I was pleased with. The second pair had to be shipped to me. BUT will be arriving in 3 days.”
“I must have made a mistake in ordering a pair of shoes online. Instead of a men's size 8 1/2 , I received a womens size. Oops. The people at this store helped me with straitening out my error. Thank you.”
10AM - 8PM
7145 Central Ave, Skokie
Shoe Stores
“The sales person was helpful. She checked back stock, she suggested items that I then purchased. Accommodating to order for me if I didn't find what I liked. Very pleasant experience”
“You have to be skinny to shop here. They don’t have clothes for women who have curves, or that are thick boned. You need to be under 200 lbs but it’s a good store. I love buying my shoes here. Because I’m currently 205 lbs so nothing will fit .”
“I came to Tilly's on a mission: to find black jeans in a style/cut that fit me well. Being a small person, finding men's clothes that aren't huge on me is a challenge. In addition, many of the styles have been popular for the last decade make me look like a pear. Not what I'm going for.Needless to say, it was extremely comforting and refreshing when Jaime, one of the amazing people who was working that day, came to my aid. They helped me identify cuts that would accentuate what I want, hide what I don't like, and help me love my presentation. For the first time ever I was able to look in the mirror and see the goth boy that had yearned to be seen- and I even felt handsome.Jaime was extremely compassionate, validating, and went above and beyond to help me. I left feeling confident, seen, accepted, and excited to share my true self with the rest of the world. I am extremely grateful to Jaime for their support and highly recommend Tilly's if you want a wide variety of clothes, warm and welcoming staff, and a wonderful experience all around.”
“Shout out to Harun and Jalal, after a long day of shopping for suits for a wedding coming up, I stumbled upon this Express and saw a couple of suits and gave it a go. When I couldn’t find my size, I asked Harun if he could find my size in the back. As Jalal was finishing up with a customer, he came up to me to ask if I needed help looking for anything. As Harun came back with me sized suit, I tried it on and it fit perfectly. They kindly asked if I wanted to look at any other items for my important event, and helped me find a button up shirt, dress shoes and a tie to match my outfit. Thank you to Harun and Jalal for making this stressful day a lot easier for me. Thank you for the amazing customer service. I wish the best for these 2 gentlemen.”
“Lily was fantastic helping us today. She’s very professional, kind and knowledgeable, and knows the customers’ needs. Erik was also very kind and professional over the phone when we spoke with him earlier before making our way to the store. Ian, the supervisor was also very kind today and professional today as well.”
“I went in today to look for a lolla outfit because I had nothing to wear! Alex beyond helped me out! She styled me from head to toe!! I had no idea what vibe I was even going for and she found me an the coolest outfit!! She is the BEST!!!”
“Staff was super helpful as soon as I walked it. Helped me exchange my bag I had bought in Milan without questions. Made me feel welcomed and comfortable. For my next purchase would definitely be coming to this location! Location was also fully stocked and clean.”
“Nice collection for women’s footwear. What I appreciate is that the collection is diverse enough for me to find footwear that’s built for walking long distances.”
“I keep going back to the store for shoes. Very comfortable for my 78 year old mom. First I didn’t like that type of the store but had to find comfortable shoes for my mom . Anyhow , I went and had excellent customer service and support. Lady Mirana ( hope I spelled that correctly), was very professional explaining all shoes I picked . I ended up purchasing pair of shoes form me as well . She always have great approach and patience if I was bringing back shoes for exchange or any other issues. She is so nice , elegant and professional. For that I keep going back ! Excellent service! We definitely need salespeople with experience and knowledge, yet with excellent human resource like your store Manager. Thank you !”
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“The store is so well organized and has great choices for all. The store associate Aaron was absolutely fantastic/helpful/knowledgeable. We are so grateful to his expertise!! Ty for making the shopping experience so much more fun. And also helping us with our fits for our event !”