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January 2024 by Anthony Maier
Quick, on time service, highly recommended.
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January 2024 by kasim poljak
Ordered a tire online. Got an online confirmation that the tire was available for pick up. Took off work to come and grab it. Showed up and the workers told me they don’t have it. Asked for a discount or anything for my troubles and was told NO to try and call customer service. So I did and they did NOTHING. Refused any type of discount or anything else to help me out. Finally e mailed corporate…. And nothing again. Pep boys this is the last time I ever do any type of business with you!!! I wish I could give 0 stars!
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January 2024 by srkm a
the African American Noussa who works there is rude disrespectful and lazy
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January 2024 by George Smyrniotis
Honest, professional and courteous service. Pep Boys has my confidence.
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January 2024 by Shawn Cobbs
Great professional service all the way around!
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January 2024 by Lamar Collins
They provided me me excellent customer service Sharon and the gang were very helpful and I got them a box of donuts to appreciate the great job they did installing my tires
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January 2024 by Henry Machina
Installed windshield washer hose.Adding a little washer fluid to the empty reservoir should have been done. Otherwise good job.
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January 2024 by Andrii Goshva
I've booked tire installation from this location by using official Pep Boys web site day before my appointment. I've got email with confirmation number as well.26 hours after that and 3 hours before my appointment I've got a call from Mike and he said that they are busy for next 2 days and he can't provide that service as booked. He suggested to drop my car and take an Uber ;) Sure he would not pay for that.Poor guys don't understand how much money corporate office spending to involve new customers, how much efforts spent to build brand and reputation. I don't understand why do they running web-site with an option to choose available appointment witch is not synchronized with real schedule.It took them 26 hours to call customer to cancel appointment. 3 hours before my appointment I need to start looking for another place and change a lot of plans.Pep Boys - never again.
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January 2024 by Steve Feifar
Friendly and quick!
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January 2024 by Valerie Mateo
I walked in and the guy at the counter said “I’ll take you here” while continuing to go around doing other things, like drilling the bathroom door. No thank you I’ll go somewhere else.
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January 2024 by Andrew Watkins
They do good work
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January 2024 by Jennifer Brumley (Jennifer B)
Waiting for a phone call back.
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January 2024 by J L
Omarrrr! Is the best man. ? -Jean
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December 2023 by David gamer David gamer
Quality service, decent price. Easy to make appointments.
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November 2023 by Peter weber
Staff were excellant but your appointment process was a waste of time. 1:30 appointment and car not look at until 4. Was told they were over booked because the system doesn't prevent overbooking and they had a Black Friday special and everyone wanted their tires installed and made an appointment. Just scrap the meaningless appointment process.