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“Sue Ellen at this location was fantastic! She was so kind and helpful. Guided me to all the right things and helped me see how an old navy card would save me money so I applied, got approved and it definitely did! My partner and I will be back Sunday for more!”
“Went in to try a few different pairs after looking online. I’m glad that I did since I ended up sizing a whole size smaller than normal and would’ve had to return anything ordered online. Justin in the boot department was wonderful! Super helpful, helped me get the right size, settle on the right boot for me, and even helped me change the boot laces into the customized ones I purchased. Thanks, Justin!”
“This Macy's is okay by me the staff was great and helpful and they had deals deals deals ? and surprise surprise snow white pop up who just happened to be right outside of Macy's I had to get a picture they were just finishing and on there way to Seattle but my neise would have loved to play in this cute juste cute .”
“Saw the most beautiful shirt in the ad at the front of the store but couldn’t find it within the store! I was getting ready to walk out when Joy asked if I needed help with anything. As soon as I began to describe the shirt she knew exactly what I was looking for. She guided me to the register where she was able to check if the item was in stock online. Joy made it so the item could be delivered directly to my house. Not only did I receive complimentary shipping but she was also able to apply the sale pricing to the item (30% off). Love this location, amazing customer service!
:)”
“Great service and items my family wants to receive. Selections are explained with graphics. Sizing is even offered in Medium Tall= Marge right on the shelf. Soft clothes in modern colors & styles. Sent on my way with a sustainable, reusable bag. How great is that?!?”
“Let me just say the customer service here was amazing! Angie helped my wife and I so much, and broke down the subscription service in such a great way that I would’ve been crazy not to sign up. The store was organized, and the fitting rooms were clean. I definitely look forward to shopping here again.”
“Nice store with great collection. Gaurantee on the clothes is something thats gravitating me towards this store. I love their quality and service.Luka, the stylist there, is a big help every time you visit. He’s proactive, knowledgeable, and patient, always recommending the best shoes and apparel. It’s wonderful to have such reliable assistance during your shopping trips.”
“This morning I stopped in and Awabb was so helpful during my visit to the Skechers Outlet in Skokie! He was super patient and really knew his stuff, helping me find the right pair without any stress. His friendly attitude made the whole shopping experience easy and enjoyable. Thanks to Awabb, I left with exactly what I needed and a great impression of the store.”
“Shout out to Harun and Jalal, after a long day of shopping for suits for a wedding coming up, I stumbled upon this Express and saw a couple of suits and gave it a go. When I couldn’t find my size, I asked Harun if he could find my size in the back. As Jalal was finishing up with a customer, he came up to me to ask if I needed help looking for anything. As Harun came back with me sized suit, I tried it on and it fit perfectly. They kindly asked if I wanted to look at any other items for my important event, and helped me find a button up shirt, dress shoes and a tie to match my outfit. Thank you to Harun and Jalal for making this stressful day a lot easier for me. Thank you for the amazing customer service. I wish the best for these 2 gentlemen.”
“The product I came for was unfortunately not in stock at this location, but Safara from the fragrance department was very attentive and very pleasant to be around for our short interaction. Thanks Safara”
“I came to Tilly's on a mission: to find black jeans in a style/cut that fit me well. Being a small person, finding men's clothes that aren't huge on me is a challenge. In addition, many of the styles have been popular for the last decade make me look like a pear. Not what I'm going for.Needless to say, it was extremely comforting and refreshing when Jaime, one of the amazing people who was working that day, came to my aid. They helped me identify cuts that would accentuate what I want, hide what I don't like, and help me love my presentation. For the first time ever I was able to look in the mirror and see the goth boy that had yearned to be seen- and I even felt handsome.Jaime was extremely compassionate, validating, and went above and beyond to help me. I left feeling confident, seen, accepted, and excited to share my true self with the rest of the world. I am extremely grateful to Jaime for their support and highly recommend Tilly's if you want a wide variety of clothes, warm and welcoming staff, and a wonderful experience all around.”
“Recently I was in the store, and was helped directly by the manager. I don’t remember her name….she has short blonde hair. I drove 2 hours to get to the store based on calling the night before and being told they had my item. When I got to the store the item wasn’t there. She went out of her way to help me, and found the item I was looking for! She was GREAT! She listened and cared when she easily could have just told me sorry, we don’t have it!!! Thank You!!!!!”
“I had a great experience here thanks to Howard. Without him, it would have been difficult to navigate finding the right shirts for my 20-yr old son. Howard explained how a shirt should properly fit, guided us towards the correct BB fit for him and searched for my son's size. We'll definitely come back for Howard's invaluable assistance.”
“What began as a simple miscommunication, ended as a an admiration of character for the manager at the Skokie location, Mr.Ray. He was able to handle the situation in a way that I wouldn’t have to contact the grooms man on his honeymoon. I apologize for the misunderstanding on our end and applaud your ability to ensure that we’ll be returning customers at this location. The fellow that helped us with the fitting was very accommodating as well. Thank you Mr. Ray and MW”
“This is the quintessential teenage girl store. super affordable, highly fashionable, to me, the quality of the goods are questionable. the service is very friendly and helpful.”
“We had an issue with sizing from a previous location and Ashley addressed all our concerns! She helped to size my fiancé correctly and contacted customer service for us. Highly recommend this location for wedding tux needs.”
“I was at the Old Orchard store and it was a madhouse! The sale items were wonderful and Lexi was calm and collected as I checked out even as an angry, crabby entitled woman behind me was berating her to “hurry up! How long this gonna take?”Lexi remained kind and helpful and full of the Christmas spirit despite this grinch of a woman. Thanks Lexi for being so professional.”
“Zara's is a beautiful store, not to big,unfortunately, but always something new and cool.Love it ,should definitely store there won't take long pricies are fair!! Not like expensive, but certainly not cheap!! It's worth a stop!!”
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“The store is so well organized and has great choices for all. The store associate Aaron was absolutely fantastic/helpful/knowledgeable. We are so grateful to his expertise!! Ty for making the shopping experience so much more fun. And also helping us with our fits for our event !”