9AM - 7PM
4957 Oakton St, Skokie9:30AM - 5:30PM
3215 W Lawrence Ave, Chicago“Ben was extremely helpful in finding us the perfect storage unit. Highly recommend getting your storage units here. Customer service and the conditions of the units are great.”
9AM - 7:30PM
47 W Division St, Chicago“This is a really great UPS store here in Chicago. All the staff is amazing, super knowledgeable, and manager Tig Jallow does a terrific job each and every day making sure this location runs with high-efficiency !”
“I’m impressed with the overall experience here. I’m looking for a good long-term storage place, a Matthew was extremely customer-oriented, responsive and helpful—a big part of why I chose them. Very accommodating and reasonably priced. Clean and secure. Maureen”
“This location has the best customer service. They are friendly and always help with any additional packaging needs. I pass the location near my home to come to this one specifically. Special thanks to Mr. Zebrauskas & Mr. Gil. J”
“My experience today at this Ups store was awesome. The staff is friendly and welcoming, I had an Amazon return and it was pretty big, Alexis helped me, she was sweet, reassuring me that she will take care of everything. I sighed of relief. They go out of their way for the customers, and that is a wonderful thing. I love them all, they're very helpful. I love how the store is clean, everything is in order and they service you with a smile. I highly recommend this store. Thank you so much for caring, and taking your time with your customers. Sincerely yours, A grateful customer!”
“Straightforward rates with no hidden fees that they tack on at the end. Well kept, awesome location and helpful/friendly staff. So glad I chose this place for my storage.”
“Al is always very, kind, helpful and has great customers service. We always distance, because we love how we are treated at this location and always feel welcome ?”
“The staff was very helpful and reassuring while I was in the process of shipping a large, fragile item. Packaging costs were also much more reasonable than I was expecting.”
8:30AM - 7PM
7061 W North Ave, Oak Park“This is an Amazon return point. The folk here are the best. They are always courteous, helpful, friendly, and serve with a great attitude. I go out if my way to do business here because of the superb people who serve here.”
8AM - 7PM
333 W North Ave, Chicago“We just moved away from oldtown and I’m already missing my old ups store… folks work here is friendly, efficient and super helpful all the time…. I wish my UPS store can move with me :(”
“I've used this store for a while but recently, a package that Ebay said was delivered never arrived, and the team was so, so helpful! Turns out I needed proof of the failed delivery to get a refund, which they were happy to provide.”
“I walked in with my return from Macy's! Packing slip and returns slip in hand! Sarah took it and I was in and out in less than 2 minutes at 1:30 in the afternoon!Doesn't get any better than this!!Talk about amazing customer service!This is my UPS store.This is the only place I've come to.I'm always in and out so quickly, especially when I'm on my lunch! Thank you so much Sarah and all of you at this UPS store that helped me every time.”
8:30AM - 6:30PM
2027 W Division St, Chicago“Had such a lovely experience today, incredible customer service. I had my hands full between baby / puppy / phone call, and was waiting outside the store to finish my conversation before heading in. The kind man behind the counter came outside and and grabbed the package from me, offered me a receipt, and my puppy a treat! So thoughtful, generous, and helpful.”
8:30AM - 6:30PM
207 E Ohio St, Chicago“During my recent visit to the UPS store, I had the pleasure of being assisted by Zay, whose exceptional customer service transformed a routine errand into an extraordinary experience. From the moment I entered the store, Zay's welcoming presence and bright smile set a positive tone, immediately making me feel valued and respected as a customer.Zay's professionalism and expertise were evident throughout our interaction. He meticulously attended to every detail of my shipping needs, ensuring that my package was not only securely packed but also correctly labeled to reach its destination safely. His patient demeanor and clear communication were particularly noteworthy; Zay took the time to thoroughly explain all available shipping options, guiding me to make an informed decision that balanced cost with efficiency.What truly set Zay apart was his proactive approach to customer service. He anticipated questions before I even asked them, provided helpful tips to enhance my shipping experience, and offered personalized recommendations based on my specific needs. It was clear that Zay is passionate about his role and deeply committed to customer satisfaction.The UPS store itself mirrored the high standards demonstrated by Zay. It was clean, well-organized, and operated with a level of efficiency that made the entire process smooth and hassle-free. Zay's positive attitude and exceptional service significantly contributed to this atmosphere, creating a welcoming environment for all customers.In conclusion, Zay's outstanding customer service has left a lasting impression on me. His dedication, expertise, and genuine care for customers exemplify the best in customer service. I wholeheartedly recommend this UPS store to anyone seeking a reliable and pleasant shipping experience, and I commend Zay for making my visit memorable. His efforts deserve recognition, and I look forward to returning to the store, confident in the knowledge that my needs will be met with the highest level of professionalism and courtesy.”
“These guys are great. Came in yesterday and they were extremely busy yet calm, composed and helpful . They gave me all the information I needed then helped me ship out 85 individual packages. A+”
8:30AM - 7PM
2516 Waukegan Rd, Glenview“I went to store on Dundee Road yesterday to return Dyson vacuum with printed barcode. The kid, told me that that barcode was wrong. I called Dyson and asked the right barcode or return label. They emailed me. And I asked the kid if I can return the vacuum. He said, I have to print it. I was like can you just scan or print. He said NO. I left and went to Glenview Store. Asked the same thing. This time worker offered me to print barcode and label. And finally I was able to return the vacuum. I didn’t have to visit two store to do same thing. I didn’t even asked something that they can not do. Please do not spend people time and effort. Don’t t go to Dundee Store go to any Glenview Store. They are way more helpful and best customer service. Thanks to The Ups Store #2157 !!!”
“Best place to get done everything you need in one place and very affordable prices??????highly recommended, no need to go different places,he is doing everything you need for life☺️”
“Josh was incredibly helpful, kind, and caring. I had to print out a timely order for a friends wedding (the wedding shoe game) and he helped so much. The prints came out amazing and I’m so excited for my friends reactions! Thank you so much Josh, you have made a day that can be stressful so incredibly easy!”
“Service is good and staffs are very friendly. The reason I'm giving 3 star is I was charged for a box fee ($6.38, which is A LOT for a box) when I was shipping documents with 2nd day air. I confirmed with staff that there should be free boxes for this shipping rate, but mine was too large to fit into those free ones. So I have to pay for a dedicated box. However the document I was shipping was just 300 sheets of letter paper. Later I checked on the internet it totally fits into the "UPS express box small" and should be free! Not sure if there's any miscommunication but I feel being tricked for this..Update: according to the store owner the only free supply in the store is the envelope. You need to order online if you need the box. Which is still a weird policy but I’ll change the rating to 4 stars.”
“My favorite UPS Store for Excellent Customer Service.This is a Chicago UPS store near me which I use for my small shipping. Conner is great and Amanda is wonderful and always welcomes you with her beautiful smile. Thank you for your excellent services.”
“Lucas helped me tremendously with my second storage unit. I have been out of town a bunch the past month and was just confused about the process for keeping my account current on both units and I felt stressed out. Lucas gave me a call to talk over options and reassured me of my Anxieties. Thanks Lucas, you saved the day man!”
8:30AM - 6:30PM
1953 N Clybourn Ave R, Chicago“My mom and I came to use the notary service. The notary was at lunch and the young gentleman behind the desk found a chair for my elderly mom. They asked what notary service we needed and contacted the notary person. They did not offer the real estate notary service we needed but gave me a name and number to call. All three workers were extremely helpful and kind to my mother and me.”
“I've been having problems with mail theft in my bulding. And a friend told be about Ria. For $2.5 cash preferred, you can get your mail here. He sends an email or calls. Friendly owner! Great local business.”
“Michael and Willy!!! They brightened my day to say the least. They could not have been more helpful or joyful doing their job. Not what I expect when I typically walk into a UPS store so It was a pleasant surprise. :) I will be recommending this location to everyone!”
8AM - 5PM
6850 N Central Park Ave, Lincolnwood“KD is a great mail-house & fulfillment center. We have been working with them for several years and are very pleased with the quality and timing of their work. Very reliable.”
8:30AM - 7PM
1001 Green Bay Rd, Winnetka“Exceptional customer service. Store employee named Rufus went above and beyond in getting my print project done. He was not only professional but gave me ideas that made my presentation stick out. Definitely will come back and see him again”
9AM - 7PM
310 Busse Hwy, Park Ridge“Amy is GREAT! She has always helped me out with printing documents that I need for work. One day, she was short staffed and only one in the store, and she was doing a great job keeping all customers satisfied! Shoutout Amy!!”
8:30AM - 6:30PM
1189 Wilmette Ave, Wilmette“The UPS store on Wilmette Ave is the place you should go to for any printing need. The whole staff especially Jeet were very knowledgeable, courteous and helpful. I highly recommend them and will use them in the future.”
8:30AM - 6:30PM
2906 Central St, Evanston“Friendly, fast, efficient. My only disappointment was I wanted to have them reuse a box . The staff indicated it would be recycled. Not the same so I took it back. What’s the problem with reuse?”
“I had such a positive experience at this UPS store. The workers were extremely helpful and kind. If you ever need help with ups services, this is the store to go to.”