Kitchen & Bath in Skokie, IL

“I would highly recommend Using this location. As soon as I walked in here, there was somebody ready to help.

They loaded my truck for me and gathered everything. It was seamless transaction.

Fred is an excellent representative. Very helpful.

As a contractor, we always value saving time.”

“While waiting in line for 10+ minutes I received the pleasure of witnessing two older ladies brewing espresso. It was adorable. A grouchy lineup witnessing the age of intelligence.

(Starbucks is next door)”

“I called to get an estimate, Scott came out to measure within aof couple days. In a few hours after he come to measure we had an estimate emailed. The price was very reasonable, I was able to Zelle a deposit. In no time they had an installer come to install a beautiful custom shower door! Very professional, clean and nice people to work with. I highly recommend.”

“Crate & Barrel Old Orchard = Elite Customer Service. I leave a lot of reviews (and I’m not shy about it), but this was one of those rare times I felt genuinely impressed beyond expectation. I stopped in at Crate & Barrel Old Orchard in Skokie, IL, absolutely drained from shopping for what feels like an endless list of things to fill my home. (First world problem: how do you even furnish 6,000 square feet without it looking ridiculous?)

Beaux greeted me right away and was an absolute standout—warm, knowledgeable, and so helpful. He immediately pulled fabric samples for banquettes and guided me through ideas without me even having to ask. The level of service felt personal, polished, and genuinely caring. Beaux is honestly 10 stars out of 5.

Later, another team member (possibly a manager, though I didn’t catch her name) went above and beyond to walk me through the store and help me find the perfect pieces. They didn’t have to do any of it—but they did.

Side note: I cringed walking in thinking about my dated, 90s over-the-top granite tile floors at home, but even that was met with kindness and compliments. That’s the level of grace and customer care you’ll get at this location.

Crate & Barrel Old Orchard, you’ve earned a forever fan. Truly the gold standard of service.”

“Ordered a snowblower online to pick up in store. When it wouldn't fit in my car an employee offered to deliver it to my house that same day free of charge. You don't get that level of service in the big box stores. Ace really is the helpful place!”

“Love the premise. In practice, not as effective as I would like.Mighty Nest purports to send you one item a month to help you change over to something more environmentally conscious. Unfortunately, in reality, the items they have are mostly junk that clutters your counters, cabinets, drawers, or what have you. Anything more useful ends up not available for your "surprise" item. You can choose the item you can receive, but those choices are vary limited, repetitive, and anything good ends up with an added premium price, usually exorbitant.What makes it worth 4 stars is the added available items that you can shop for. For example, I can get Mrs. Murphy's products that are hard to get and more expensive elsewhere, like limited, seasonal scents in bar soaps and dishwashing liquids, at good prices for far longer that at other sites. Might Nest does offer a few products I haven't seen elsewhere. they also allow you to add your preferred products as a subscription at no additional postage to your monthly package.One more benefit: you can change your shipping date at any time. Just remember to do this if you need to or if you don't care for the items on your list of choices.So, if you choose to sign up, just be aware of the caveats and check in regularly.”