“I was a little apprehensive to go to a pawn shop to get rid of some jewelry I decided to get rid of while doing some spring cleaning. I had never used a pawn shop before, and was a little unsure but they walked me through the process, and I felt really comfortable doing business with A&B. I was surprised at the value they gave me, cash on the spot. He was really honest on some of the pieces I brought in that weren't much value and I would be better off selling those items on my own.
Great experience overall. Trust me, take your old gold jewelry here.”
“Was able to do a deal for a couple items with shipping. Very nice, helpful man on the phone and was able to send pictures for things I needed verified before buying. Then shipped in decent time. Would definitely do business again. Thank you!”
“Liz made this a wonderful experienceI strongly encourage Anyone to go and ask for Liz she was really second to none!4/14/2024 Tahmeena Ali just helped me with my fourth high end purchase. I love how much time she spends with me. Tahmeena is classy and always patient. I trust her implicitly! If you are considering a purchase, I strongly recommend Tahmeena Ali at Old Orchard.Tahmeena, as always you were brilliant! TY-Eddie”
“Ran in to get a quick Christmas gift for the family. The Peretti heart keychain. $85Nice to have it wrapped so beautifully, was happy it wouldn't need anything more than to place the gift under the tree.Interior is beautiful and they have a little sitting area so others can chill or rest while you are taking care of business.Almost managed to escape but got distracted by the beautiful single pearl silver hardware bracelet that was being displayed. I have the matching earrings. Had not seen the bracelet before. So beautiful.Jane did a fantastic job of customer care and service. She saw my ring and offered to have it cleaned, and someone brought it back to me in five minutes. She informed me that the bracelet would go up in price $100 in January to help my deliberations; she had me try it on to get the right size (didn't even know I was a medium until I tried it on) etc.Took tremendous discipline to walk out -- just made a mental note: but I have a birthday in January...It's always so much better to be able to be able to try things on in the store.”
“What a great store! Seriously!! Yesterday my husband and I went in yesterday to pick a gift. But ended up buying way more thanks to the help from Roxanne. She was so sweet and patient not with me but with my kids! Was able to help us find exactly what I wanted and my vision. So thankful for her. Then we had a few more questions and that assist manager was so sweet and kind. She was so encouraging and supportive of her staff. When we complimented Roxanne she was so appreciative of it looked to her employee and said "Yes, truly amazing". Overall just such a great shopping experience. Will be back!”
“The product I came for was unfortunately not in stock at this location, but Safara from the fragrance department was very attentive and very pleasant to be around for our short interaction. Thanks Safara”
“Brought in coins from my dad’s collection. I tried to find out the cost of coins on my own and was overwhelmed. Then didn’t even know how to begin to sell them. Went to Oakton Coins and Collectables. They went through them and gave me a price. We sold to them and trusted they were being fair! I’ll probably never know but made that deco to sell to them. Hard to part with my dad’s collection but we lived in Oakton for my entire youth and young adult life. Maybe meant to be.”