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October 2024 by Joy Gee
Always a 3 hour wait so beware if you are planning on working the same day that you get the car. They charged my card for an extra week after I returned the car so be sure to check your account.
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October 2024 by Владислав ГОР
The worst service in the USA, do not use their services!
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October 2024 by Mohammad
Rip offffffff
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October 2024 by Lakshman Gundapaneni
Worst customer service ever, you have to wait for at least 2 hours for both pickup and drop off. And here the service is completely horrible, they never treat Uber drivers like customers. What a rude manager, don’t even wanna talk about her (Kendra).
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October 2024 by Bartlomiej Wroblewski
Horrible experience with rental a car
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October 2024 by Malaysia Nelson
Went to the location multiple times for a reservation for Uber vehicle. Every time I went I literally did a 8hour shift. UNACCEPTABLE when I already had reservations. Literally just picked up a car yesterday & not even 24hr passed & the vehicle need an oil change. Also never pick up the phone. B.S. bus always want there money on time
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October 2024 by Adel Aref
ATTENTION!
The service here is absolutely HORRIBLE UNHELPFUL, RUDE, and completely dismissive!!!
It’s shocking that Hertz can ignore so many terrible reviews and still continue offering such poor service. Does management even read these reviews? Does anyone in charge actually care about the experience they’re providing? The number of negative reviews is piling up, yet nothing changes. This is not just frustrating, it's a complete failure in customer care and safety. I hope someone in management finally wakes up and takes these complaints seriously because this level of service is unacceptable.
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September 2024 by Neddi Marie
The guy named ed is awesome he got me in and out of there quickly as possible
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September 2024 by Suburban Studio
I should have read the other reviews before booking at this location. The single star reviews are accurate. Reservations don’t mean anything here. I waited three hours to find out there were no cars available. In those three hours I only saw one other person actually leave with a car.
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September 2024 by Lisa Kaye
The manager Kendra is rude and incompetent. The other people who work there are nice but this big back person is a piece of work. Never ever going here again!! Hertz really needs to get it together
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September 2024 by Agustin Garcia
Worst car rental experience of my life. Over 3 hours of waiting. And I had an appointment. They don't have a phone, and don't honor appointments. When you arrive you will scan a qr code and be put into a queue. It's first come first serve so if you're coming here arrive before the doors open. Otherwise get ready for the longest wait of your life. I have seen faster queues at the hospital. Do not come here
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September 2024 by Kit W
They never have cars and you’ll be sitting wasting yo time… that girl pissed me off so bad in there steady lying saying they bringing cars sitting for 7hrs smh but it’s cool me n my sisters gone catch her on BD watch
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August 2024 by Jose Lomes
Really bad service, the supervisor" Kendra do not help at all, waiting for more than 4 hours for car service, Really disappointed with this location, do not visit.
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August 2024 by Mike Hamilton
Unorganized
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August 2024 by Yeab Mekonnen
Terrible customer service. I had to wait for more than 3 hours to get my car. After all the wait, I was told that the car didn't have enough charge and I had to find a nearby place to charge it. After a few hours, I realized that they hadn't even uploaded the insurance and inspection documents and was told that I couldn't use the car for rides.
