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“Hi! I was in the branch at Touhy and Kedzie on Thursday, September 21 and had the pleasure of being helped by NadaDelgado. She truly went above and beyond to help me! She is a shining star in the customer service world, that just doesn't exist anymore! Thank you Nada!”
“First of all, in this time of trouble, you need to have an open mind and to be kind to others...I ALWAYS have good luck with this Chase Bank. Yes, sometimes the lines are busy, but I accept that. I love the people that work there. I never had a problem with anyone there. They are eager to serve us...I go there often. Keep up the good work Chase Employees! See you next visit. Kathy from Skokie”
“This bank branch has quite professionals staffers, I needed to get some coins wrappings then to be deposit into my account. The counter staffer gave me more than enough coin wrappings and in different denominations.However, the ATM machine in front entrance area had given at least twice wrong customers receipts after the ATM transactions were completed. It was being told to the front counter staffers after the fact, as the errors were occurred after hours.”
“Omar and Kima are outstanding managers. They are congenial, offer personalized care and are very hardworking. They were so patient and kind as we all struggled through the BofA bureaucracy in order to obtain a medallion stamp for my deceased mother's IRA fund transfer. I would highly recommend the branch in Skokie.”
“An excellent service without a doubt, very professional, friendly, I recommend it to everyone, do not hesitate to obtain these services that they offer at Bank ot America”
9AM - 1PM
3636 Touhy Ave, Skokie
Banks
“Alina was phenomenal!! Made my experience top notch- very welcoming and extremely helpful. Needing help linking to my account and cashing a check. I don't want to go to another branch now! This is my go to spot now and I hope she's here when I come back!”
“This bank & branch is outstanding. Relocated to Evanston almost 3 years ago & wanted service comparable to my Maine credit union. They are equal to that as much smaller than big banks in the area. Even got my then 7 year old granddaughter open a savings account there. Every time she goes in, the tellers & loan officers as well as bank VP Nancy remember who she is. This makes her feel extremely important as kids don't know how to save these days.”
“Went there today for the first time and it's the best bank I've been at, Mi was very helpful, professional, friendly and James offered outstanding customer service. Thank you!”
“What really can you say about a atm? It gave me correct cash . It allows for u to choose the types of bills u prefer your cash in. There’s never more than one other car in the line. And its covered from the elements.”
9AM - 1PM
4450 Golf Rd, Skokie
Banks
“I always have the best experience walking into this US Bank. Tellers are always so kind and friendly, especially Alina and Lorena they are so nice and always considerate and take care of my needs. I will go out of my way to visit this branch.”
9AM - 2PM
7941 Lincoln Ave, Skokie
Banks
“I have been banking here for years and I have to say they go above and beyond for their customers. They’re very helpful and are very accommodating, especially towards the end of the day when most people would refuse to help at the time of closing. Mr. Wellington has been very helpful in me setting up my bank accounts when I opened up a business and always addresses any of my questions and concerns right away. The tellers Nina, Deanna, Devaki are also extremely helpful and are very good at their job! Their positive energy makes going to the bank and giving my money away a pleasant experience!
Thank you to everyone working at this branch for a great experience!”
9AM - 2PM
4200 Dempster St, Skokie
Banks
“I USUALLY NEVER WRITE REVIEWS BUT THIS BANKER IS ONE OF A KIND.I had the pleasure of working with Mr. Filip Momcilov, a banker at Chase Bank, and I can confidently say that he deserves nothing less than a 5-star review. He not only assisted me in opening an account but also provided me with invaluable advice that was clear, concise, and tailored to my specific needs.What truly sets Mr. Momcilov apart is his dedication to going above and beyond. He didn't just meet the basic requirements of his job; he exceeded all expectations. In my interactions with him, he treated me with the utmost respect and professionalism, making me feel like a valued customer.Mr. Momcilov's commitment to ensuring that I had a complete understanding of the various account options was remarkable. He took the time to patiently explain everything, leaving no room for confusion. He was, in a word, perfect.I genuinely believe that Mr. Momcilov should be considered for a promotion within Chase Bank. His exceptional service and the way he embodies the core values of respect, customer focus, and knowledge are exemplary. I can only hope that other bankers at Chase, and in the industry as a whole, learn from his outstanding example. In a profession where exceptional service is key, Mr. Filip Momcilov has truly set the bar high.THANK YOU MR. FILIP”
9AM - 2PM
5200 Dempster St, Skokie
Banks
“I want to say thank you to (roman) & ( marina)
They were very nice to me and helped me a lot. Thank you for your attention to customers. You deserve 100 stars”
10AM - 1PM
4749 Golf Rd, Skokie
Banks
“Can highly recommend the Evanston location. First they were the only location of three called that answered at the location rather than letting the call go to central answering. The staff were extremely helpful and pleasant and took the time necessary to handle a difficult issue.”
“This is the only BofA branch that I like going to.The service is great.I especially want to send a big ‘thank you’ to Lynda Lambrakis for her outstanding service.”
“ALBANY BANK & TRUST (ALBANK) The best bank in Chicago. If you need a bank that is like family go to ALBANK . This bank and is superior team of banking associates is (even in difficult times great). I have been banking ALBANK since 1998 and I love it thank you Bob G and Ben R.”
“Wonderful experience. Magdalena Gasienica helped my mom out immensely where two other personal bankers at other branches failed. Magdalena went above and beyond call of duty to ensure that the issue was resolved in a prompt and timely manner. She even followed up with a phone call to confirm everything was resolved. Thank you Magdalena!”
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“I needed some banking assistance (UBER charges that I did not authorize) and Angela was right there to help with every aspect of my needs. I couldn't be more pleased with everyone's demeanor and sense of community there. I always had great experiences with the location on Lawrence and the location on Western, so I guess that is just the way they do business (Wintrust/North Shore). There are still small banks out there that will not only remember your name but also provide you with personalized services. Thanks again Angela!”