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August 2024 by LOVETEAM BIG
I'd rather get a pakcage from USPS than from FedEx.
Lazy af and they keep leaving a door tag. STOP LEAVING A DOOR TAG
ITS ANNOYING AS HELL
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July 2024 by Steven Kramer
This review is specifically for Daniel’s customer service. I had some issues getting my package delivered to my door and then had issues with a person I spoke to on the phone. I drove into the office to pick up my package and Daniel was very helpful, respectful and understanding. I was able to pick up my package right then with no delay and am very pleased with that interaction. Thank you, Daniel.
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July 2024 by Dariusz Jedralski
Friendly service
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July 2024 by Arif Akbilmez
The staff at the branch in Chicago where I delivered it was very rude. Even though I didn't expect any help from them, they did everything to make it difficult for me. And even though I did not ask for a signed delivery, it was sent as a signed return shipment. We were very late in receiving the product and this caused serious financial damage.
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July 2024 by Joey Cashmore
I pulled up to my apartment at the same time the driver did, pretty lucky. My hands were full with luggage as I had just come back from vacation. I told him “Let me set my stuff down upstairs and I’ll be right back to sign for the package.” He hadn’t even gotten the package out of the truck yet, and he understood what I said because he verbally said “Okay”. I wasn’t gone more than a minute. When I came downstairs, the driver was gone and had left a door tag on my front door. Door tag read “an attempt was made to deliver your package”. Salt in the wound. If I had carried out a task with a similar amount of effort that this driver displayed at my job, I’d be fired.
The driver had come from this shipping center. Retrain your employees or hire someone better. Because what the hell was that?
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July 2024 by Lowell Berman
You can not ship out of here. Should have that on website.
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July 2024 by Meghan G Shaffer
Driver never attempted to call for a signature required delivery. I specifically made myself available for this and all they did was leave a note with zero information.
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June 2024 by Roger Dat Films
Show up to Fed Ex and theyre not open when they say they are. When they notice me outside the women come to the front to finally open up with an attitude. I pull out my return shipping label and she immediatley denied me saying the image is too light.. I open the label and say are you serious? And shes like ok yeah that will work. I ask her why would you not think that the paper needs to be open? She continues to give attitude saying I have to pay $20 dollars to ship it back when its already been purchased to return. I ask for a manager cause im sick of the attitude and she told me Marianne Mock is too busy to speak too. This womans name is Elizbieta Rosa. She tried changing her tone when she realized I was escalating but that was just to save her self. I will be calling in as well to make a complaint and further escalate. You work for us. If you hate or dont want to do your job. go to Mcdonalds.
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June 2024 by Eliza Marotte
If I could give absolutely zero stars, I would. This FedEx center is useless. Their drivers fake delivery all the time. They will mark that someone was unavailable at home, and they are done for the day and collect their check for not doing their job. It's been several times that this happened, and it happened again today. When you call them, they will take your complaint and do absolutely nothing about it. Absolutely not a reliable shipping company. I have no idea why they still exist.
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June 2024 by Wes Steege
FedEx and FedEx Chicago is the worst delivery option. Period. I loathe when a package is sent via this place and I have no other option.
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June 2024 by Elijah R
Rude as hell staff. I'm sorry you hate your job bud.
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June 2024 by Richard Hendrix
Unconscionably, stupid people who lost my shipment for over a week and then started to send it back to london. How stupid is stupid when it doesn't know that it's stupid ???
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June 2024 by Valerie Alvarez
If I could give the incompetent driver that tried to deliver my package a -10000 I would. They have stupid idiots working here!
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June 2024 by Gab Moreira
Driver will you care to ring the door bell? Instead of just saying NO Bell?? Now even after payong a $88 dollar delivery i stll have to drive.to a loxation to pick it up!
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May 2024 by Abrar A
Always super slow.
