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February 2024 by Eva Sullivan-Knoff
Our car was in an accident and we needed to rent one right away. Enterprise was quick, efficient, communicative, and responsive to our needs.
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January 2024 by James Sedonio
Service was quick and seamless.
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January 2024 by Victoria McGinty
I had the best experience here! My personal car was getting body work done and needed a car for some time . This enterprise was fabulous! Brandon was incredibly helpful and so kind while walking through the process. It was my first time ever renting a car and he and his coworkers were so friendly and helpful! If I ever need to rent a car again I’ll be coming here in a heartbreak!
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November 2023 by Renee Weingard
Always expect a comfortable, clean ride from Enterprise and that’s what I got with my last rental. Their staff is friendly and professional and I would not go to any other rental car company. Thanks Enterprise!
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November 2023 by Thea E
Rented an SUV last minute, hassle-free pick-up and return. Given a ride back home. A positive experience.
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November 2023 by Holly H.
The shop was extremely accommodating. I have really good insurance so they gave me a really nice jeep Cherokee and I love driving it check in and check out was smooth and they picked me up from the repair shop which I really appreciate.
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November 2023 by TAMMIE MILLS
So far, so good. They are great with customer service and great with the ability to help you with any probkems you may have.
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September 2023 by Judy Caldow
It was great they really helped me out when my car could not get repaired right away!! Scott explained everything and was so helpful!! Very professional!!! Will go back if I need to.
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September 2023 by Najla Elmadani
I always have the greatest experiences when I’m at the 3209 Howard St location. The staff are beyond professional. They go out of the way for customer service and the nicest people to be around.
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August 2023 by Antoinette Mitchell
I am very Disturbed about the customer service i have experienced today. I spoken with a sales representative around 10:31 a.m. this guy lied to me, by telling me he had called my phone twice on July 24 and July 31st about a payment been declined. I never received a call back from them about my payment being declined. When I returned my rental back on July 19th it was told to me i will have my security deposit refunded back on to my card within 2-4 business day. August 4th made the 4th day my money supposed to be refunded back on to my card.. i will never do business there again!!! Cooperate will be hearing from me soon!!! About their poor unprofessional employee!!!!
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August 2023 by Jevon Farrell
Car had service lights on that made me very uncomfortable taking it on the highway. Had to wait for local office to open after calling service number because they didn’t have the right birthdate for me. After getting referred to the closest Firestone to check service light out, l was late getting on the road causing us to get to our destination late. Local office said the service light was noted on their computer but, l wasn’t told that the day previous when l rented the vehicle and it wasn’t on when l left the lot. I called to be picked up from my job and after waiting l called and was told they pick up on the street of the address and the driver was on the way. I explained that my job was set back off the street about a half block. Finally the porter figured out he had to drive down the driveway. He agreed it was a long walk if l had to walk to the street. When l did get to the office l was told l had to wait until a car came in. I was on lunch and it was raining outside. I saw a vehicle come and inquired about it because l didn’t want to spend my lunchtime waiting for a vehicle that should have been there.The vehicle that came in and wasn’t in good condition and was quickly cleaned and rented to me.I didn’t feel comfortable and safe during my trip and would like something else done besides the minimal discount l was offered. I am a preferred customer but, don’t feel l was treated that way for this experience.
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August 2023 by Chance Smith
Had a mishap with the initial vehicle that I was provided within an insurance claim, the individuals here at the Howard location were apologetic and quick to help. They provided me with an alternative and better vehicle the same day. Would recommend this office.
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June 2023 by Sajid Mohammed
Car was not clean and very bad customer service i totally disappointed i told them clean nobody give proper attention and they didn’t clean inside outside not clean
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May 2023 by Fidele Ngamhodal
I book a case less than Half of hour and I was served upon arrival to the location. Once I got there, it took me less than 5 minutes to me get me a car. I treated with respect and I am grateful for it. In contrast, the service I received at this location is greater than the nightmare I had at 8225 Skokie Blvd.Skokie, IL, 60077 the same day before.
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May 2023 by Heidi Stewart
DO NOT RENT FROM THE SKOKIE & HOWARD ST. LOCATION!!! HORRIBLE CARS, TERRIBLE SERVICE!!!! I SPOKE WITH ANNA WHO CLAIMED TO BE THE MANAGER. SHE WAS AWFUL. They claim to have cars left and gave me this tiny Mitsubishi Mirage, that my 6,3 husband could not drive. It had scratches everywhere and was missing a hubcap. I WILL NEVER GO BACK TO THE SKOKIE & HOWARD ST. LOCATION!!!!!
