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June 2023 by Shamontiel V.
Shopping at Walmart used to give me a headache. It's the primary reason I have not shopped there in a decade. (There were a handful of times I shopped online because their Simparica Trio is cheaper than veterinary offices.) My reasons before were 99% related to an oil change at one of the SouthSide Chicago locations, but I won't get into that since this is a totally different store. What I will say is after cutting up my RED card after being a loyal Target customer since 2014, I needed to find another retail store that had the same items from there for reasonable rates. While fruit stores and other grocery stores had most items, there were very specific items (ex. a brand of dog food) that only seemed to be at Walmart and Target. While social media jokes are constantly made about "shopping at Walmart," I have to give this place a lot of credit. All I saw were employees working, including dutifully organizing carts in the parking lot. But I give MAJOR props to your pickup team. Unlike at Target on Peterson, this location did not give me any trouble for bringing my dog along. Even the customers left me alone (minus one creepy girl who I ignored) and just let me stand in place waiting for my curbside pickup.The employee couldn't find me at first, so he called and asked was I "the lady with the little dog." I was so focused on the parking lot that I saw him when he walked by with a wagon but didn't think he was my pickup person. That's when I realized Walmart has a designated pickup area that is FAR more comfortable to stand in instead of the entrance (and away from incoming and exiting customers). I had a second pickup, so I hung around a few more minutes for that one too. The employee (forgot to check his name tag, but he's about 5'10-6'0, slim build, lighter skinned, lots of curly black hair, looks sorta like a Romanian associate of mine) was pleasant, professional and friendly both times. Although I am cognizant that everyone doesn't like dogs and made sure to distance the two during pickup, she didn't even bark. Just sniffed his shoes (before I pulled her back) and looked at him. I wish I remembered his name so I could compliment him to management. Great job overall. If I had known how organized and stress-free the pickup process was at this Walmart location, I would've come here a long time ago! When my Shipt membership expires, I may buy your delivery service for the winter months. Thanks a million.
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February 2023 by Eugene L.
I hardly ever go to Walmart tbh, but I went in to buy a power surge protector.This locations parking lot is way too small. And not the fault of the store but the people driving in the lot need to relax and chill and drive safer. Driving in that lot is dangerous. Be careful. People going too fast and not yielding.Now on to my shopping experience. I went into the store with no basket cause I did not need one, I was only getting one item. I went to the area where the electrical surge protectors were and picked it up then decided to look at some other things. Then I get an urgent email from work so I'm standing there answering my email and get interrupted by a worker. I don't old them I'm just browsing and went back to answering my email then walked around a little more then there was what appeared to be a security person following me rather closely. This to me is absolutely unacceptable behavior by the staff. I have no plan or need to steal an item. I do not appreciate being targeted by some security person, that is most likely following a bias of some sort. They obviously need some retraining or something. I purchased my item at the register and out of all the people leaving the store they stop me and ask for the receipt. Need less to say I almost screamed at the lady at the door but held it in and gave a smile and said thank you. I was not mad at the door lady but it was the stress and aggravation leading up to leaving the store. I will never set foot in this store again. I should have just went right to the return area and returned the item. Based on how this store made me feel and the anxiety it caused I don't think I will go to any Walmart store again. One would think since you are not stealing you have no feeling about it, well you do, it's invasive and for someone with anxiety causes a distress.I get that maybe there is a theft issue or something at this location but I think you can do a much better job at watching people. I'm sure all this type of thing is done in all stores but the big differentiator between them and this one is you don't notice it, and it does not interrupt your shopping experience. I had planned on making more than one purchase in the store today but I did not feel comfortable being in there anymore and checked out. Overall horrible experience.
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December 2022 by Greg D.
Plenty of parking Plenty of activity and people shopping. Flower bundles are buy (3) three get each bundle of flowery joy for ($5) five dollar each. Which would bring that transaction to a total bill of fare of ($15) fifteen US dollars: trick roller. No Food stamps nor EBT gonna pay for flower decorations; silly rabbit. They have organic lemons: FYI.They have (10) ten non-organic limes for ($10) ten dollar total plus city, state and federal tax: FYI. The Shopping Cart I had was very easy mobility compared to the neighborhood grocery chains shopping carts nearby. Literally, at this one grocery store chain store off (well rather on) Chicago Avenue; I straight-up was not even able to front cool enough with the challenged left-front wheel aggravating off-tempo jank jank sound and twack pulse it was jiving my way. I switched carts faster then (40) forty oz; that's (40) forty feet; not yards ya homies know I speak truth.
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October 2022 by Helene S.
Used to go here over the other one west on Touhy.Now they changed many handicapped spots to security since it has many thefts. And also near the store curbside pick up spots. Recently there was a homeless man sleeping on a handicapped mobility cart. I bought several items. One chicken broth carton I found out when I got it home had a broken security inner seal. Total waste. Check your items as you add to your cart. While I was there an elderly man with a cart lost his footing and fell back with a worker standing right there. She did go help him back up with another customer who ran over. The one manned checkout had a customer with two carts forcing everyone to use the growing sections of self checkout. If you are handicapped, go elsewhere.
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October 2022 by Orest S.
This is a large Walmart super center. It is not very different than others Walmart stores, just big.
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May 2022 by Georgey Z.
Plenty of self check outs now! Very organized location. Don't expect the workers to be around, and if you do happen to find one, they're most likely not going to speak perfect English which can get them and you by.
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October 2021 by Amber W.
Whoever the "lady" I just talked to on the phone with, had a maaajor attitude and was extremely stupid. I asked how much a SIM card was, NOT the service card you dummy. HOW do you work in a specific department and not know the DIFFERENCE between 2 different products, is beyond me. Must have flunked 3rd or 4th grade.
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August 2021 by Mason B.
Store very well clean organized and shelves were full and they were refilling yourself as well people are very polite greet you when you come in and had sanitize shopping carts waiting for you. The prices are cheap here and the milk is more inexpensive than Aldi. The parking lot is always crowded, however, I can understand why given that the prices are hard to beat so everybody comes here. I have always felt comfortable buying all different types of things in the store. There's always an interesting mix of people that come here.
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July 2021 by Adriana G.
Like this location better than the Walmart's in the city .looks much bigger and it's more organized. The restroom are very clean . The staff it's friendly . We wanted to look at the The jewelry and it took less than 5 minutes to find some one to take care of us I dint like to use self check out I have a lot of stuff . We waited for the register snd didn't take long the cashier was friendly
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May 2021 by Richard D.
This is the first time I have been here in a very long time, and will be my last visit. i do no support a store that has NO people cashiers and just self check. I did not notice that the prices were lower since you do not have people cashiers so why should I go. The woman that was assisting the self check was very nice and helpful since I really didn't know how to use it. I just feel if you think that little of people at the check out, I think very little of you.
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April 2021 by Eliot R.
Well its a Walmart.... But seriously the people who I have encountered who work here are super professional and helpful. I often do self check out and there has been great help there when I need it. Store is fairly clean for a Walmart. If its not its due to the people who visit the store. Again great store to visit esp early. I have not encountered any people of walmart moments during my trips. Most of the time this is a good place. But more than one occasion on my usual shopping trips have I found expired and moldy food on the shelves. Needs to do a better job cycling food on shelves. Picture of the worst I found most recently. I was surprised at the huge and fresh groceries department in this store. Quite impressed. Also ,there's a bicycle corner there that came quite handy when all of the bicycles disappeared in the quarantine. Employees are nice and store is kept well other than that. Also prices are reasonable for this area. Just make sure to check those expiration dates! I've noticed recently that not only Walmart but other places have either been very low or completely out of their almond milk in the large jugs not the small cartons. One weekend we had to go to three stores to find it. Wonder what's going on with supply.
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March 2021 by Andrew P.
This Walmart can't seem to keep carts ready for use. That's now busy it can get. However it never feels fill! Hahaha. Anyway, when I am in the area, I like to make a trip to Walmart! What I like about this location is you are greeted by greeters! Coming and going. In a world of people on the go, I like that! Like most Walmarts, the prices are pretty competitive.
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January 2021 by Taylor M.
Please avoid this location! The one right down the street is so much cleaner, organized and the employees are much more helpful. I had the WORST experience with a simple return (with a receipt, purchased 2 days before) and two different managers were completely incapable of problem solving a very obvious back end issue on Walmart's end. I called Walmart customer service and the return was resolved in less than 3 minutes over the phone. Quite frankly, their management team is inadequate. I went out of my way to stop by this Walmart assuming it would be a quick return, but they're difficult and rude.
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December 2020 by John M.
Delivery from other grocery chains was hit and miss despite increasing their food prices, delivery surcharge, and tips. Walmart was slow to provide pickup and disorganized at first, but this service has gotten better over time. As a high risk senior with a higher risk spouse, driving to Skokie for no contact pick up makes good sense for us in COVID times. When the app works, it's great although I prefer the larger images on my iPad to avoid accidentally buying the wrong size package. When the app is down (now ~5% of the time), it's a mess - but the staff do their best to fix things. We no longer allow substitutes but if the alternative is more expensive, Walmart only charges the original price. Their fresh fruits are often bruised/smashed/moldy or rotten, especially bananas and Cuties - but they are very reasonable about crediting your account if you report the problems. Everything else we've ordered is consistent with what we've purchased in-store. Familiar Walmart products & prices, picked/packed/loaded in your trunk by employees correctly wearing a mask (who get benefits and regular wages) is a good thing! We now do 90+% of our grocery shopping at this Walmart location.
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December 2020 by Lisa A.
In general I like shopping at Walmart but I have to say customers do not pay attention to direction of floor and they have really gotten pretty crowded. But they carry my aloe Vera juice 100% by the gallon for only $6.44. So I usually stock up with 4 gallons. The only other place that carries this I found was at a Walgreens but for $12.00. Their fruit and vegetable section is good but I don't have luck in their meat and seafood department. I have always been able to find a service clerk when I couldn't find my products and I like how they have an app now to locate the isle. They are generally pretty friendly too.