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January 2024 by Shammakh Al-Mou'Affa
Thank you Eli and member's
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January 2024 by Liviu Mihu
Plenty of choices on parts at great prices for any type of customer, commercial account like ours: Auto XL Service in Lincolnwood or a regular customer...
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January 2024 by John Larson
If you don't already know what fits your vehicle, the staff will help you find what you need.
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October 2023 by Wasif Khan
very unhelpful, ordered parts in store, was promised it would arrive in 3-5 days. Shipment arrived in over 10 days. Lady on the phone said there’s nothing she can do about it and lied to my face that it would arrive in 3-5 days.
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September 2023 by Jennifer Brennan
Maria, was SO HELPFUL! I needed to know the specific weight of Synthetic oil for my car. She looked it up and gave me the answer with a smile! She even took me directly to the shelf to help me get the best brand! Excellent customer service! I was in and out on no time!
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July 2023 by Tom Klonoski
The staff here has always been friendly and helpful to me. They have a good selection for a neighborhood shop.
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June 2023 by Christopher Sanchez
Great experience yesterday at this amazing advance auto parts. My Camaro battery was due for a replacement, and they were quick to give me a replacement. Not only did they have the battery in stock, but they also installed the battery which took me no more than 10 minutes to get in and out.
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February 2023 by Brittany Carroll
I stopped at Advance Auto Parts to check the battery in my car as it was not holding a jump. I ran into the store and was lucky to find Ariel inside. She went above and beyond to get me on my way. Not only did she test to see that my battery was completely drained, she identified 3 battery options that would work for my vehicle and once I chose the battery I wanted she removed the old and installed the new. This was no easy feat as the screws holding the battery in place were totally stuck. She did not let that phase her though and kept working the elbow grease to get them loose. Thank you Ariel for being a total rock star and making my difficult day a little less so!
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December 2022 by Bart Cajun
Great customer service, clean and organized store, and the manager Cherie went above and beyond with great customer service to the customers and myself and was a big help…I really appreciate everything and thank you again!
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November 2022 by Maythem Alshayeb
Worst customer experience I’ve ever had at any Advanced auto parts store. I was refused service at that store. The store manager refused to offer me an online order return that I was picked up two days ago. Instead I was instructed by the manager to go to a different store to return my order when it’s clearly in the return policy that an online order can be returned to any advance auto parts store.
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November 2022 by osman syed
Marked price was 10$ and trying to charge me 66$ for seat covers.
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September 2022 by Darren Kirby
Very helpful employees for finding what I need
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March 2022 by E Grim
Very friendly staffGreat decision to change my battery here
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January 2022 by Judy DeBatty
Had a bad battery. Towed our car to our mechanic. Called Advanced in Glendale Heights and they found the battery to be under warranty. He stated the battery needed to be returned. I notice that there was an advanced real close to my mechanic. I called that store and spoke to Maria. She verified with Gendale heights and said we could bring battery there to exchange.Our mechanic was so nice he said he go and exchange for us. He Got to advanced in Skokie and maria was off, since it was next day. The manager Rob told my mechanic he could not exchange . He said the person buying battery had to be present.I called Rob and i told him what Maria had said and he said she was off and he could not verify with her. Long story short he would not help. So i had to leave work in carol stream drive to skokie get battery drive to Glendale height exchage then drive all way back to Skokie to mechanic to put battery in.Not a customer service helpful store in Skokie.. Rob was not helpful or even apologetic.. We already had to have car towed now all the extra Drama for a 1.5 old battery that was warranted for 3 years.. Very disappointed.. please think twice before using Skokie advanced auto with Rob the manager...
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January 2022 by Joshua Downs
Good customer service. Very helpful and knowledgeable.
