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“My husband and I made appointments to upgrade our phones. Prisila, our representative, was not only friendly and nice to be around, she was so smart and efficient. After three rounds if getting upgrades over the past 10 years, this was the best experience of all. Thank you Prisila!!”
“Have been coming to middle road us cellular for a while these are the best employees I’ve worked with! Made sure me and my wife were taken care of. Even took time out of their days to make sure to get me the phone I wanted!”
“Cassie is great! I was having issues setting up a business line with the Verizon call center and she had me in and out within a half hour! I will be doing all my business with this branch in the future.”
“Jace is the best!!! I'm definitely glad I switched providers. Jace was so helpful and patient. Even after dealing with the previous company for over 4 hours and being hung up on! She went above and beyond to get me set up. She knows her stuff.”
“We have utilized Strada's internet services since 2019 and have recently started using their phone services. This is a great company that excels at customer service and provides a great service to our business. Thank you Strada we appreciate you!”
“Way faster speed than previous provider. And no outages...Not sure how to act. Installer was very nice. Install was quick. He answered all of my questions made sure I could get all devises hooked up before he left. People in the office very courteous and helpful. it is nice not having to talk to someone across the pond.Would recommend to a friend!!!”
“Just stopped in to review our account information. Staff is very helpful in verifying that our info was correct. When ready for new phones, we will go back to this store.”
“I would give 10 stars if I could. I was helped today by Payton and he was nothing short of amazing. Fast, polite, and above all got me exactly what I needed. This was the best experience I've ever had at a phone store. If AT&T has made you angry enough to throw things, this is the place for you.”
“Most the times I go there Tiffany ends up helping us. I bought my 1st iPhone and it wouldn't let me create an account. Shes so far went above and beyond trying everything ro set one up. She called apple and sat on the phone with them forever and even though we haven't got it set up( due to apple) shes been so helpful!”
“I had a really weird situation when I was starting up my 3lines and Melvin and the guys here were able to help. They were very understanding and nice about the whole situation. They took care of me.”
“Everyone was super helpful. I had an issue with my S24 Ultra camera. They were very transparent about the exchange policy and options available to me. They advised me to try multiple settings to help; ultimately, they replaced my phone under warranty, which completely fixed the issues I was having. Very satisfied”
“Bo did a fabulous job, he was polite, respected the property down to etiquette covering his tracks, was social throughout installation and answered any questions as necessary. He was bold and polite when he needed something and gave additional advice and tips ensuring me I went with the right service provider! Bo deserves a raise, great customer service!”
“My husband and I visited the Verizon store on Elmore Ave. in Davenport, IA this afternoon for the second time in a month and were happy to be assisted again by a very professional, Customer Service Representative named Lucas Buczynski. Lucas greeted us when we walked in, and as busy as the store was, he was completely focused on OUR concerns and questions. Throughout the entire visit, Lucas listened to us attentively, answered our questions with ease and in a way that was easily understood by us. Lucas was genuinely interested in teaching us what we needed to know about our devices and plans, and we left the Verizon store reflecting on the positive experience we had there. Lucas Buczynski represents Verizon well!”
“Stopped in the other day I was having issues with my phone connecting to my phone and a employee named Gage got it all up and running smooth in just a matter of minutes. Excellent service.”
“Mediacom (Quad Cities) tech Bob did an excellent job installing our new boxes. He was very knowledgeable and polite. I hope they send him out for any future service we may need.”
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“I stopped by in the Silvis store and was immediately greeted by Travis. We sat and spoke about my options on upgrading my iPhone. Travis walked me through my options of phone style to the breakdown of payment. He even placed my privacy screen for me! I left the store having a better understanding of my USCelluar phone plan then I ever had before! Thank you so much Travis!”