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August 2020 by Lafayette W.
Poor customer service didnt tell me if my order was processed although my package came in. The customer service rep didnt want to release my package to me although my package was ready for delivery the following morning.
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December 2019 by Camille R.
This USPS is convenient to my work location so I frequent it often. The parking lot has about six or seven spots so if the post office is crowded you will most often have to park on the street. They offer a drive up to drop off your envelopes and a PO Box if you need a mailbox. The inside is always clean and well stocked with mailing supplies. You will most often wait in line to be serviced at the desk for mailing packages, but it is normally less than five minutes. The customer service agents are for the most friendly. I am a fan of this USPS office and I will continue to frequent.
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November 2019 by Marisela M.
Only because negative stars isn't possible. They have taken seven days to deliver a package. No updates to the tracking status, no notification of problems with delivery. This joke of a post office can't even deliver priority mail on time when you pay for express shipping. They always have excuses, deliver neighbor's mail to my mailbox.. it's always something. Absolutely ridiculous.. although typical of anything related to government.
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November 2018 by Brian L.
Deserves 5 stars but this one lady her name is Sunny. She is very mean and has a bad attitude and i fear she can get her a** whooped if she came at the wrong person on the wrong day
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October 2018 by Kirsten G.
The post office gets about 4 stars, but once I add my review for the mail carrier, it goes down to 0 stars. So that is why I gave 2 stars. Why you may ask? Well, I always get my neighbors mail. Not only that, they get my mail. They also deliver my packages to other neighbors. The pathetic part is, there are only 2 residences on the 2nd floor, and 2 businesses downstairs. I have called about this several times and am told that my block doesn't have a regular mail carrier so basically there is nothing they can do. I have been living in South Holland for over 2 years so I don't understand why there isn't a regular carrier. I have lived in places with hundreds of residents and I got my mail and packages 99 percent of the time. I would say there is only a 25 percent chance I would receive my package or even a slip to go to the post office. I have to get all my packages sent to my sisters house. How inconvenient that I have to make the extra trip. I may have to purchase a po box or something. This mail service sucks!!
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July 2018 by Jim M.
Excellent customers service. Able to answer questions and provide information needed.
