TransChicago Truck Group in Shorewood, IL is a full-service commercial truck dealership serving Will County, the Joliet area, and the southwest Chicago suburbs. Specializing in heavy-duty and Class 8 trucks, it offers new Freightliner, Western Star, and Isuzu trucks for sale, lease, and rental, along with all-makes used trucks. The dealership stocks OEM and aftermarket parts with regional delivery, ensuring quick availability. Their service department provides diesel and commercial truck repairs, preventive maintenance, warranty support, and mobile services to keep trucks running smoothly. Customers praise the team for professionalism, helpfulness, and fair pricing, with some highlighting excellent customer service from staff members. While most reviews are positive, there are mentions of a less satisfactory experience with a service desk employee, but overall, TransChicago is viewed as a reliable and expanding presence in the Chicagoland area. The dealership's focus on quality parts, efficient service, and customer satisfaction makes it a popular choice for commercial truck needs.
Working with Transchicago at the Shorewood location is always a pleasure! Ordering parts from Micheal is easy! He makes it so flawless, and parts are always here on time. Then there is Nick, he’s the greatest parts driver, always has a smile on his face, making sure parts are correct before even leaving. Keep up the... read full comment
November 2025
Nick L. is always on time and helpful with orders and returns. i'm glad that i have him on y route
October 2025
TransChicago in Shorewood needs to improve their communication, especially in the service department. The service guys are not very responsive, and it’s difficult to get clear updates or follow-ups about your truck. A little more transparency and better communication with customers would make a big difference.
