Ron Tirapelli Ford, situated in Shorewood, Illinois, is a top choice for automotive needs. This dealership offers a wide range of new and quality used vehicles, catering to various lifestyles. Customers appreciate the outstanding customer service provided by the staff, with many noting the exceptional support during vehicle servicing and purchases. The dealership offers a convenient vehicle pickup and return service, making maintenance hassle-free. One satisfied customer shared a positive experience involving a major repair that was expertly handled by the service team, highlighting the dedication and communication from the staff throughout the process. Many customers express loyalty to Ron Tirapelli Ford, stating they will continue to choose this dealership for their Ford vehicles due to the excellent service and attention to detail. Overall, Ron Tirapelli Ford is recognized for its friendly, efficient, and reliable automotive services, making it a trusted destination for car buyers and owners alike.
Customer service here is great, my service rep was very nice. Communicated good and was able to explain to me what was going on. I would recommend this dealership over the one in Plainfield any day, way more friendly staff.
November 2025
Alex W. provides great customer service every time I get my vehicle serviced at Tirapeli Ford. It is because of the awesome customer service I receive from Tirapeli Ford that as long as I live in this area, I will have Ford vehicles (I own two Ford trucks and a Ford Fusion). A+++
November 2025
I had an oil change, the attendant arrived and picked up my vehicle. It was returned in a timely manner and my vehicle was washed. I really like the service and I did not have to sit and wait on my vehicle, I love the pickup policy that Ford has.
