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“We have been customers for years and can't say enough great things. The customer service is second to none! Austen is absolutely wonderful! I would highly recommend City Wide Mattress!”
“Very pleasant experience. Reko was very pleasant, knowledgeable and overall just very nice to work with. Broad selection of mattresses on display to choose from also”
“A great place to do your shopping for your new home, affordable prices and a wide variety of products for the home, rooms, beds, tables and everything else and above all 5-star quality and service I recommend it to ?”
“The experience we had at American mattress in Joliet IL, was wonderful. Chad provided a ton of information regarding different mattresses, options, manufacturing, and quality. He had answers for all our questions. buying a mattress is not an easy purchase it’s something you want but it’s not something that you necessarily need, and he made it a very pleasant and easy experience. Thanks!!!”
“This our third purchase in the last four months. Turk and their salesperson Lisa have been most helpful and reliable. Fortunately their location is very convenient for us. We have previously used a larger store for some of our furniture needs, but have found Turk better for transparent pricing and quality selection.”
“Jordan was very helpful didn't push for anything expensive. Very knowledgeable. Highly recommend. Thanks for the follow up as well Jordan. Looking forward to sleeping in my bed.”
11:30AM - 7:30PM
1396 N Larkin Ave, Joliet
Mattress Stores
“This was out first time coming here, they were very professional and helped us pick the perfect recliner! Shahed was the sale person, she was fantastic! highly recommend this store!!”
“Ranim helped bring the most beautiful piece to our family room!!! When I wasn’t sure about a set she sent me multiple sets(my style) to pick from until we came across the one for our room! Thank you so much HEF!!!!!!Brown..”
“Outstanding customer service from selecting our microwave to installation the next day. Michael was very courteous and explained various features to help us choose the right over the range model. The next day 2 service men did the installation in less than 15 minutes! Go to Barton Carrolls for great price, selection, and prompt service.”
“We bought our couch from Hometown Furniture a year ago. The owners were so helpful, explaining options and prices. They were so patient while we made decisions and made sure we had the right measurements for each, not pushy at all like your bigger furniture chains. More recently, a cushion had a tear, and Hometown facilitated the outreach to the manufacturer for the replacement covering. I am so thankful for the hometown store they are. Definitely recommend if you are looking for new furniture!”
“Scott was my sales consultant he was so nice & made the buying process seamless! Delivery was perfect & quick. Jonnie & his partner were awesome! Thank you so much!”
“Been doing business with this place since they opened. Never have I been disappointed. I even send them customer's. John the store manager always is on time.Luv this place.”
“My favorite furniture store.In this store they have an excellent team of salespeople, especially Yesenia (Yesi), she helped us a lot.I highly recommend this store.”
“Our experience was wonderful at the Joliet location. The assistant manager was terrific, very engaging, we told her what we were looking for and she found many options for us to choose from. We have always bought all our furniture from your location and have never been dissapointed.”
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“Brian at the Shorewood Mattress Firm was absolutely fantastic! He was incredibly helpful and patient, even when I struggled to articulate exactly what I was looking for in a mattress. Unlike other sales associates I've encountered, he was never judgmental or dismissive. His knowledge and expertise were evident, and he treated us with the utmost respect. In fact, his professionalism and demeanor made me think he was the store manager!
We encountered a minor issue after our purchase, but Brian handled it promptly and efficiently. Instead of directing us to call other departments or numbers, he took care of everything himself. His dedication to customer satisfaction is truly commendable. I highly recommend Brian and the Shorewood Mattress Firm”