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October 2024 by rjgmaison
We were greeted as we entered and given all of the help we could have ever wanted. I would recommend this store to anyone who is looking for new bedding.
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October 2024 by Jennifer Kursell
Very knowledgeable and helpful.
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October 2024 by Abel Contreras
Great service and very friendly! Thanks for help me choose the best for us
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October 2024 by Raul Flores
Daphne was a great sales person. Very informative and patient.
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October 2024 by Larry Dodge
Great guys to deal with. Had a good experience. Mattress is nice and adjustable base was a nice perk.
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September 2024 by vic24
Brian at the Shorewood Mattress Firm was absolutely fantastic! He was incredibly helpful and patient, even when I struggled to articulate exactly what I was looking for in a mattress. Unlike other sales associates I've encountered, he was never judgmental or dismissive. His knowledge and expertise were evident, and he treated us with the utmost respect. In fact, his professionalism and demeanor made me think he was the store manager!
We encountered a minor issue after our purchase, but Brian handled it promptly and efficiently. Instead of directing us to call other departments or numbers, he took care of everything himself. His dedication to customer satisfaction is truly commendable. I highly recommend Brian and the Shorewood Mattress Firm
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September 2024 by Carol Patterson
Brian was very helpful as to what we were looking for?Very nice place
Thank You
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September 2024 by GraceNtruth
Tom, the sales manager, gave me a great understanding of selecting the right bed for my comfort. He also was able to have my mattress shipped on the right day and out of state.
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September 2024 by Mathew Gurgel
10/10 experience. 100% recommend going here for any of your bed needs! I had no idea what I wanted, Tom and Brian took the time to find the perfect fit!
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September 2024 by Christ Jensen
Brian and Thomas were very informative and helpful. They both tok the time to explan the different materials and options. Very satisfied
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August 2024 by Sean Weeks
I had a fantastic experience at the Shorewood location thanks to Tom. He was incredibly knowledgeable, friendly and genuinely took the time to understand my needs. Tom walked me through all the options patiently ensuring I made the best choice for my new mattress. Highly recommend his excellent service.
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August 2024 by Nancy D
Second time I’ve ordered from Mattress Firm. Tom at the Shorewood store was very helpful, accommodating and professional. Many thanks.
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August 2024 by danyel devine
Brian was attentive, showed us many options and was very educated on the material he sold. He was a straight shooter and we sincerely appreciate that! We went in to look with no intentions of buying, but Brian easily changed our minds! I will be back!
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August 2024 by Skylar Callis
I recently bought a mattress here from Brian, and had a wonderful experience. He was straightforward, honest and respectful of what I had decided I wanted. He also was able to offer discounts not available at the other Mattress Firm location I visited. I would definitely recommend this location!
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August 2024 by Deborah
Brian was so very helpful!
