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September 2023 by Melissa Stopka
5 stars bc wow! Overtly impressed.Unfortunately, I have a Hyundai. I bought it bc I didn’t want to be a target as a travel nurse, just wanted something to get me from A-B. Well guess what, I’m a huge target now.My cars’ windows were smashed in last week and steering column was tampered with, but the thieves, I’m assuming, had no idea what a 6 speed was so my car wasn’t stolen…Anyways. I’d switched back to Allstate after a bad experience with Country. Country was always saying, oh that’s not covered, that’s not on your policy etc.It took me a day to call Jim’s office and I ended up speaking with Alex (who was the one who wrote my policy last year). Alex is the real MVP here. I thought I had a deductible and I was really scared to find out how much I’d have to dish out for this “experience”. Alex said, oh you don’t have a deductible, I built that into your policy ? And then I said well I know I don’t have rental and Alex said oh no you do, I made sure that was in your policy too.Like what??? It gets better though.So I asked about rental, if they have to go through a certain company (and I was praying he wasn’t gonna say Enterprise bc I’m NEVER using them again after they stranded me in Tampa with my 2 daughters at midnight after paying in full at the airport) and he says Enterprise ? So I asked about a reimbursement for using a different company and he said yes, they sure can. So I booked my rental with Turo, another 5 star review bc they’re also amazing.Alex - thank you for your knowledge and expertise. You’ve saved me worry and anxiety. You are a true asset to the office.Time to get a Honda.
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August 2023 by Mama Rauba
Jim Delaney's office has been the most helpful in all my years as an Allstate customer! I'm very satisfied with the service I have received so far.
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July 2023 by Lori Jodts
Jim was wonderful to work with! Our son was in an accident out of state and he handle all the problems for us the best he could. He was able to get answers when we were not.
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November 2022 by Lynn Armbruster
The reason I gave 4 stars is because car rates are very expensive. People are very friendly.
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October 2022 by Bas56
Awesome service, Sharon was great, professional, friendly, and patient!! Great follow up after initial sign up for coverage. If rates stay competitive, a customer for life!!!
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August 2022 by Ben Cano
They are great! Responsive, knowledgeable and attentive to their customers. Couldn't ask for more.
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October 2021 by Donn Kaminski
disappointed when I called to try to determine why I was charged an additional $57.00, the information I was initially given was wrong and then the agent became sarcastic with me, calling me "antsy", because I called two days in a row...Gee, I thought I was the customer and had a right to question where my money is going
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March 2021 by Jim J.
My wife and I have been very happy with the service and products offered through Jim Delaney's Allstate Insurance agency. Jim has been great about reviewing our current coverage and offering options to augment it or suggesting new coverage that we might want to look at. I would recommend to anyone looking for insurance to give Jim a call.
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March 2021 by Leon Franck
My association with your Agency was a very pleasant experience. Sharon was very cordial and answered all the questions I had for her. Everything she told me during our has proven to be true. I would definitely recommend your Agency to anyone who may ask.
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November 2020 by Cassandra Armstrong
Very good customer service skills
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December 2019 by R S
I sent them an email got a response within a couple of minutes. I switched to this agent and I'm very happy I did thank you.
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December 2019 by Jason Romain
Best agency I ever used Jim and his staff make you feel like family and the really went out of there way to really save me and my family money on all of our insurance needs
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December 2019 by Craig Wagner
Jim is great at calling you back and looking out for all of your needs
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June 2019 by Evelyn Kling
Mr. Delaney has been so knowledgeable and helpful to us when we needed him. Jim and his staff are always pleasant and helpful to my husband and myself. These guys are the best!!!!!!
