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November 2022 by Silver Sterling
Went to cricket to get an upgrade to our phones. The gentleman we delt with was very professional,knowledgeable, and patient. He wasn't pushy at all with the different phones and plans. We all know how salesman can be. Lol I will definitely go to this location from now on. Thank you Sergio for the great customer service.
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August 2022 by wendy
Just wanted to say thank you again to Sergio at the Cricket store in Shorewood for patiently and courteously helping a senior citizen with a new phone. He went above & beyond and should get a raise.
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January 2022 by Cadarrius Banks
I don't have cricket, but I went in with a friend and the customer service was amazing, it really stood out
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November 2021 by Mary Ann Morgan
Sergio was the Best customer service representative I have ever encountered. I've been a Cricket customer for 8yrs and have been in many Cricket stores and the service was above and beyond any store I have been in ever. Would HIGHLY recommend this store.
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September 2021 by Robert Barringer
Sergio was a great help! Def found my new go to store. Thanks for everything.
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August 2021 by Joseph Kwasny
Wonderful staff. Knowledgeable and friendly.
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December 2020 by Bre Vath
A young man was working today. I ran the bell 5 times before he finally came from the back and got the door. I then go and tell him why I needed help and he told me he wouldn't help me and told me to go to you break I fix where they told me they wouldn't work on the phone. I then contacted crest hill location where They fixed everything on my phone within minutes. The man seemed like he didn't want to be bothered and was rushing me out the door. I will never NEVER RETURN.
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March 2020 by sophia munoz
Good Service, switched from T(terrible)-Mobile. Nothing but smiles here!
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November 2019 by Jeff Klotz
Person who helped me got me set up very quickly. $35 per month sure beats the carrier I had before. Rock solid coverage!!
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October 2019 by LUCY VALDEZ
IMPRESSED! switched all my business lines over to cricket today. 5 lines for $125 cant beat it. Was paying over double with verizon!!!!!! AHH!! :)
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October 2019 by Josh Etherington
nice peeps. they are actually open when they say they are unlike the minooka store.
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September 2019 by Sophia Muniz
I love these guys! Its been a difference of night and day compared to the last cricket i went to. Thank you to the gentleman who took his time to help me.
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May 2019 by Marisa Kennedy
We needed a new phone and Christian was extremely attentive and explanatory. He did an excellent job breaking it down for my mother (who isn't so good with technology) what data could be transferred from her old phone to her new one, as well as how it would be transferred. Some of the best service I've ever experienced. Thank you so much!
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May 2019 by Chirag Rana
This was the greatest customer service I have ever had. The process was smooth and easy and I love my new phone. Ashish was super helpful, and I will only come to this location from now on.
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May 2019 by Miguel Rodriguez
Nice people, didn't buy my phone from here but they were happy to help me. Glad they opened one closer to home
