Cricket Wireless Authorized Retailer consistently receives praise for its friendly, knowledgeable, and professional staff. Customers appreciate the clean and well-organized store environment, which contrasts positively with previous negative experiences at other locations. The staff, especially a representative named Sergio, is frequently commended for going above and beyond in providing excellent service, helping customers choose the right phone plans, and ensuring quick and smooth device swaps. Many customers highlight Sergio’s product knowledge and helpful attitude, with some expressing a desire to return specifically because of his assistance. Additionally, staff members like Ash are praised for their prompt, professional, and attentive service, making customers feel valued and appreciated. The store’s atmosphere is described as welcoming and efficient, with staff actively listening and assisting without being pushy. Overall, this store stands out for its high-quality service, professionalism, and customer care, making it a preferred choice for those seeking reliable and friendly wireless service.
Sergio has the best customer service I've ever seen in this field. I've purched six lines in two visits, and both times, He displayed great customer service and amazing product knowledge.
May 2023
Went to cricket to get an upgrade to our phones. The gentleman we delt with was very professional,knowledgeable, and patient. He wasn't pushy at all with the different phones and plans. We all know how salesman can be. Lol I will definitely go to this location from now on. Thank you Sergio for the great customer service.
November 2022
Went to cricket to get an upgrade to our phones. The gentleman we delt with was very professional,knowledgeable, and patient. He wasn't pushy at all with the different phones and plans. We all know how salesman can be. Lol I will definitely go to this location from now on. Thank you Sergio for the great customer service.