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“These guys got me, an out of town guy in a pinch, in and went above and beyond for me in a very honest and fair manner. Would recommend to anyone. First class people!!!!”
“I was very pleased with the quality of work and also the kindness of the owner when I took my car here to have my windshield fixed. Great work and top notch customer service. A++Service: Auto windshield repair”
“Barry and the whole crew at Neal Tire in Shelbyville are absolute lifesavers! We brought our car in for a battery light and they quickly confirmed the alternator was going bad and they would order a replacement and we scheduled an appointment when they had availability. Our plan was not to drive it, however an emergency at home resulted in us stranded a few blocks between home and Neal. The allowed the van to be dropped off by the towing company and when I came in the next day to drop the keys and leave my phone number, Barry assured me they would do their best to finish it ahead of the scheduled appointment time. He even offered to get me a ride home as he could tell I had walked there. And he said they would make sure we had a ride to pick it up. Imagine my surprise when just hours later I had the call our van was done and ready! And as promised he sent someone so we didn't have to walk in this muggy heat.
There is a reason Neal is the first place I consider for our car needs in Shelbyville. I have always received good service and they are just good people. I wish I had been less scrambled so I could have thanked the mechanic personally. So if you see this, Thank You!”
“Great group of guys & gals in here. Had two separate issues in the last week and they worked diligently to resolve them as quick and affordable as possible. Will be using them for all my automotive needs.”
“I was passing thru Shelbyville on business and my exhaust failed on my car. I stopped here and they looked my car over and wired the exhaust pipe up so I could make it home. Appreciate the prompt service that let me get home safely.”
“Tesla Model 3… I went to them with my seatbelt all bound up on this massive child’s car seat. My options were looking like cut the belt, break the child seat ($500 seat no thanks), or take it to Tesla. The man found a way to help me out by taking off a panel in the interior of the car. on a Tesla???? In shelbyville?? I honestly didn’t expect they’d be willing to even try on it. They got the problem fixed for me in 10mins, and i was back on my way. Huge thanks for saving me a lot of money, inconveniences, and for having an experienced staff who’s confident enough to give a more uncommon vehicle a shot. Definitely willing to take any of my vehicles there in the future when I’m around.”
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“I talked with Bill, Mrs. Leach, Jeremy, and the service manager Keith and all of them were so friendly and courteous. Keith explain things to me and gave me an option to try.”