Firestone Complete Auto Care in Scott AFB, IL, has earned a strong reputation for reliable and friendly auto care. Customers appreciate the helpful and cheerful staff, who are knowledgeable and communicate well. Many reviews highlight the professionalism of the technicians, noting that they explain the work done and advise on necessary services, helping customers make informed decisions. The team is known for their quick turnaround, often completing repairs and maintenance within the same day, and they are accommodating in emergency situations like flat tires. Customers report never overpaying or receiving unnecessary services, emphasizing the honesty and transparency of the staff. The consistent quality of service and attention to customer needs make Firestone a trusted choice for vehicle maintenance, tire sales, and repairs. Overall, the business is praised for its excellent care, affordability, and the ability to fit in emergency requests, making it a preferred auto shop for residents of Scott AFB.
They were kind enough to get me in last minute to fix the weights/balance of my tires. I finally had peace of mind after 3 days and 2 other Firestones trying to fix my tires. Wonderful service and very helpful folks.
June 2025
I routinely use the Firestone on base here at Scott AFB. All of the team are cheerful, helpful, and seem like they genuinely care about the work they're doing. I've never had any issue with the work, timeliness, or pricing.
May 2025
Excellent service and care. Technicians were very professional and explain the outcome of the maintenance and other requests that I inquired.
