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January 2024 by David Donovan
Nice people who have a wide variety of snowblower parts. Helpful staff.
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December 2023 by Arnulfo Acosta
Large assortment of machinery and equipment for gardening, construction, snow removal and much moreVallan is the best.
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December 2023 by D H
Bought a Toro leaf blower from Russo around black Friday. These guys had a Toro promotion going on and they were way cheaper than any other retailer. Have been using the tool daily and its great
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December 2023 by James Bransfield
These folks are the Very BestI've been doing business with them nearly 40 years.
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December 2023 by Carlos O.
This shop is the worst place you can take your equipment to. They charge a fee to inspect, but since the techs are badly organized and have bad leadership, it'll take weeks to get an answer. They won't bother calling either. Sales won't really care about you unless you make a scene about something they messed up, or you give them millions. Parts sucks, you might as well look for parts yourself. They lost my machine a while ago, gave to a different customer and then tried charging me for the tune up they did without replacing the parts the other person had used. Shop was doing well while managed under a John Calabria, I always got answers when I called. Now it looks and sounds like headless chickens
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November 2023 by Kent Lewis
Didn't catch the guy's name on the fork left who loaded my truck, that guy rocks! He was the one working Wednesday afternoon loading trucks. Also George and Simon helped me out, my tire was about flat they got me over to where I needed to be and help me put some air in my tire. Give all 3 of them a raise and a day off! It's so hard to find good help these days, if these guys ever want a job let me know they can work for me.
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November 2023 by Brad Clocksene
Buyer online BEWARE!!! They overcharge for shipping!!! When you return the item you ordered in the same package they sent to you and you can ship it back at a fraction of the cost, you just have to eat the cost and difference. (Example: they charge $14 for shipping, but you can ship it to them for $5). Not good customer service or business!!
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November 2023 by Baltazar Jaimes
Excellent service
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October 2023 by Jim Hullinger
Brought my Stihl leaf blower in for coil repair and tune up a month ago. They are supposedly a certified Stihl repair shop. I also plan to inform Stihl about my experience. Paid about $170. When I tried it, the coil was still broken and so I brought it back. I brought it back on 10/3/23 and it’s 10/21/23 they said it would be a couple days, I keep having to call them daily even though they promise each time to call me. Today I spoke to Emily, she said she had authority to work with me but she does not. She’s going to talk to Jay the store manager and call me back. She would not put Jay on the phone. Not only did they never repair it, but the service is terrible. I have called about 10 times and each time they give me a different story and no one calls me back. I cannot believe anyone has had a good experience there! I just want my money back and my leaf blower back so that I can take it elsewhere at this point.
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October 2023 by Jim H.
Brought my Stihl leaf blower in for coil repair and tune up a couple months ago. They are supposedly a certified Stihl repair shop. I also plan to inform Stihl about my experience. Paid about $170. When I finally tried it this fall, the coil was still broken and so I brought it back. I brought it back on 10/3/23 and it's 10/21/23 they said it would be a couple days, I keep having to call them daily even though they promise each time to call me. Today I spoke to Emily, she said she had authority to work with me but she does not. She's going to talk to Jay the store manager and call me back. She would not put Jay on the phone. Not only did they never repair it, but the service is terrible. I have called about 10 times and each time they give me a different story and no one calls me back. I cannot believe anyone has had a good experience there! Emily did call me back, Jay couldn't be bothered. They offered to me $40 back for the part and offered to send it to another shop to fix. They have been telling me they have the part and it'll be ready, however after this last call they do not. They lie to their customers, I am getting my broken equipment back and raising this up with Stihl today.
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September 2023 by shane Deaton
I mean come on. They literally have everything.
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September 2023 by Linda Fletcher
Was fast in filling our order. Gave us good and up to date shipping info. Received our order very quickly. And our items was packed very good and secure. Will definitely be ordering from this company again!!!
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September 2023 by MegaThroop Fillupp
Great service, knowledgeable staff. It's unfortunate they discontinued some products, not their fault though some companies change ownership, but they provide an alternative that works the same.
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September 2023 by Aaron Taylor
Only reason I bring my machine here is to get stuff fixed under warranty... after that never again. Worst customer service ever.All these review replies oh where so sorry... bla blaa blaaa.. no your not... it's a headache everytime.
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August 2023 by Merritt Pronger
Great place to get quality landscaping tools.
