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March 2024 by Hermine Krysa
Love this place..my cat loves it here. The staff takes good care of my cat and sends me notes and photo updates. The suite with the camera is really great...love to check on my pet all the time. They are so accommodating and friendly.
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March 2024 by Dory Miner
I love the O’hare Wag Hotels and so does my dog Penny. She has been going to daycare and boarding there since 2015 (before they became Wag) and the piece of mind they provide is well worth it. The staff is always friendly and pleasant and take great care of my furbaby. Penny loves Kimberly and Lindsay!!
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March 2024 by Cindy Leick
Our little bull terrier is a hand full. They take great care of her.
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March 2024 by Maria S
I am so happy with the staff at the O'Hare location. My pup is always so happy ! ?. The staff are always kind and helpful.
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March 2024 by Dalinda Nieves
We recently had our dog, Princess, stay at Wag Hotels for a two-day overnight visit, and I couldn’t be more pleased with our experience. From the moment we walked in, the staff were incredibly welcoming and made sure Princess felt right at home. She had a whole suite to herself, which was beyond what we expected. The level of care and attention to detail was outstanding.One of the highlights for Princess must have been the belly rubs and the affection she received from many new besties she made during her stay. It’s clear that the staff here are not just employees; they are true animal lovers who go above and beyond to ensure that every pet feels loved and cared for.I highly recommend Wag Hotels O’Hare to any pet owner who is looking for a safe, loving, and fun environment for their pet. It’s reassuring to know that there’s a place where I can leave Princess where she will not only be well taken care of but will also have a great time. Thank you, Wag Hotels, for providing such a fantastic service. We will definitely be coming back!
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March 2024 by Frank Pulsucki, Jr.
First time boarder since we always had care giver to watch our dogs. Liked that I could check in via camera to play yard and see what they were doing. Like getting pictures of them first day as we really missed them. Also like the personal note when we picked them up. Very satisfiedUpdate 3-24Again we boarded our 2 dogs and very happy with the service we received for our dogs. Like the pictures sent daily to myself and wife. The female is older and has cancer and were concerned as the day before trip she decided to stop eating and we expressed to staff at drop off our concern. They were so supportive and they contacted our vet to get an inside view of her issues and to discuss what they should try and do for her which they did and also then sent e-mail of conversation and procedures they put in place for her. Made us feel so much better leaving them behind!Still recommend for pet boarding and even day care!
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March 2024 by Susan Y
Best decision I ever made for my shelter dog “Layla” she was a rescue from Texas. She was found wandering around as a small puppy that was displaced from a shelter that went through a tornado. She was extremely traumatized when I brought her home she didn’t know how to climb stairs. She didn’t know how to walk on a leash. She is a complete different dog now since she has been going to Wag Hotel. She is happy, playful & socialized. She gets so excited when I say “wanna go play”? Everyone there is so nice they take such good care of all the dogs they interact with them. They’re happy and just want to play …
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March 2024 by Sara Varon
This place is great. It's hard to find a place for a non-social dog, but Wag Hotels takes good care of my pup. She gets out for playtime 3 times a day. I know she likes it there because when I pick her up, she doesn't run out the front door as fast as she can - she still wants to sniff around the place and say good bye to the folks who work there.
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March 2024 by Megan Comella
This was the first time we used Wag, it was a great experience. They did the behavioral test and reported back to us including a picture of our pup. They had plenty of options to make my pups experience even better (food topper, all day play etc). Easy drop off and pick up. We just moved to the area and I appreciate how easy they made it t accept a new dog into their care. Other places make you jump through hoops but wag made it super simple!
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March 2024 by Gloria Beringer
Wag is the best! Our old English bulldog is very spoiled. When she gets to wag she runs to the doors of the barking dogs! That was not always the case! Luv this place! Feel so much better leaving her knowing she is looking forward to her stay!
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March 2024 by Ang B
I was worried at first due to the bad reviews about other locations, but this place has been a godsend. It’s huge so there’s always availability, and they take drop offs without a reservation which is great for those last minute situations. And my dog, who is normally pretty anxious, enjoys playing here with friends and is exhausted by the end of the day. All the workers are wonderful and seem to enjoy their jobs. And last but definitely not least, they have a cam where you can view the rooms all day and see how your pup is doing! And they send pictures on top of that. I don’t do reviews too often but I don’t want this place to go out of business!! Boarding is also superb!
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March 2024 by Sharon Jacobellis
Absolutely outstanding care. This team is communicative and take great care of my dog. They go above and beyond to keep her safe and comfortable. I am grateful!
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March 2024 by Roxann Lopez
We needed to find a boarding facility for our new addition,, Penny. She was living on the street as recently as 6 months ago so we were nervous about finding a suitable place. In addition, she doesn't like being crated. We are previous customers of Paradise 4 Paws, which is now Wag Hotels, so we felt comfortable putting Penny in a place that has suites instead of kennels. Our next hurdle was her play group trial and she did great. All the folks at Wag O'Hara have been terrific. They are compassionate and caring. They heloed ease our concerns and kept us completely in the loop on how she was doing. We are all looking forward to her next stay!
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March 2024 by Cliff Pedersen
My lab and shepherd always have a great stay there when we go on vacation. I would also mention that the new staff there were very pleasant and professional.
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March 2024 by margaret boyter-escalona
Our dog, Bianca, was well cared for during her stay at Wag Hotels/O'Hare. She came down with some difficult health issues and we were informed about them, and we were given the opportunity to decide what was the best option was for our dog. We were extremely pleased with the care, concern, and the immediate actions that were taken to make Bianca's stay comfortable and pleasing. We thank the staff for their A+ service.
