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January 2024 by Carlo Felix
Wonderful service at the right price thank you
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November 2023 by Chris Rose
Great attentive staff!
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November 2023 by Bob Vogel
You need a rental? This is where you go. Nice friendly people. Clean business. Good deals. I'll be back.
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October 2023 by Joseph L
Excellent service. Prices very fair too
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August 2023 by sheshank binnu
The process was Quick. Andrei W. Murphy was very kind and explained about the terms and conditions.
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May 2023 by Carina Brinkmann
Jordan who helped me was extremely professional , quick and kind. They gave me a great new car . The most simple enterprise experience one can hope for.
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May 2023 by Woody Mack
First and foremost customer service was not even a thought. Agent was rude and condescending. I had rewards points to cover a one day rental. Agent tells me it would be $350 deposit on a one day $35 rental. I have rented from enterprise and collected rewards. Parking for customers is the only positive about the store. Limited selection of mostly just minie vans. I just started a new job we’re I would be renting from them on a regular basis however I will not return as a customer to enterprise.
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April 2023 by Kyla Mercer
Mimi & Kevin at this location today exceeded my exceptations. They both were helpful reps when dropping off the rental vehicle. They were so friendly and kind. I just wanted to say thank you! ?
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March 2023 by Fer Baez
I was at a car shop for 30 minutes bc I didn't go to Enterprise first. Hertz in desplaines was just awful, saying I had to pay for my own Lyft bc they didn't have a driver to pick me up. Enterprise picked me up in the 4 minutes after they confirmed my reservation. Quick and friendly my rental hasn't ended but I'm giving 5 stars based on pickup promptness
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February 2023 by Anja Raicevic
I am very disappointed, Erica booked me for Thursday when I asked for Friday at 10am. When I called ahead of time she told me I made a mistake and my appointment was supposed to be on Thursday. I proceed to ask if they would still have a car available at any point of the day and she told me I could call to check and that I missed my appointment. No costumer service skills and very very rude.
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January 2023 by Dolores Aleman-Ogburn
With my reservation I was in and out. Car given was not very clean..
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December 2022 by Joseph Y.
My car was stolen and the insurance company setup a reservation with Enterprise. I called this location and asked if they had any AWD sedans available since we were expecting a foot of snow - my wife has to drive 30 miles each way for work. The individual I spoke to said they do not carry any AWD sedans and I would have to pay an extra $20 a day for an SUV since my insurance only covers $30 a day.I called Hertz in Stone Park and they were very helpful. They told me since they do not have any AWD sedans available they would upgrade me to an AWD SUV free of charge. Hertz clearly cares about their customers.I will never go through Enterprise again. They suck.
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December 2022 by Caroline Woods
I always go to this location the staff are so nice and get me my cars fast. Even when they are understaffed and have to deal with some difficult people they are always nice!
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September 2022 by gabriella campos
Worst experience ! They got the reservation. I Got to the place and just said they don’t have cars available.I have to pay Uber to get there and back toy place !
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July 2022 by Ed L.
I never met Erica and Sebastian before today but really felt they are top notch! Thanks
