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October 2023 by Nadia Kh
They were amazing! My tire was flattened about 9 pm. I had no idea what to do and searched the tire place. Fortunately they were open and helped me out.
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October 2023 by Carlos Guerra
Took my family on a mini getaway, kids wanted to go to Jack's Pumpkin, mind you when I says kids they are all adults, neither one of the 3 wanted to go eat so my wife and I went around the corner to order Giordano's Pizza to take back to the hotel, 30 seconds away from our hotel my truck lost all power, I walked my wife back to the hotel so the kids and her could eat and I walked back to tend to my truck and wait on the insurance as I'm doing so I called a few shops and Brian from Bob's Auto and Truck repair called me back and it was late at night but he called back, finally my insurance sent a tow truck and they towed it back to the hotel and then towed it again in the AM to Brian who figured out the problem in about 3min, and to those wondering what the problem was and how Brian figured it out so quick, the guy is very knowledgeable and I highly recommend this shop but to get it outta the way, it was faulty positive and negative cables which GM knows about but won't fix or recall, Brain, thanks alot again brotha, I really appreciate you.
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October 2023 by sheila easton
Excellent service here from Brian! I called last second in the morning for an inspection on a vehicle I want to purchase from a local dealer. He got me in in the morning same day! He quoted much cheaper inspection charge than any of the other area mechanics. He did a thorough job and made sure to call me and check in before I picked it up. I advise anyone in the O'Hare area to use their mechanic services! I am also encouraging the car dealers to use Bob's Auto & Truck when customers ask where to go!
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August 2023 by Arthur Sarlin
I broke a tire valve stem on my wife's car about 7:30 at night. Found out Bob's place was open, I went over and they fixed me up right away. These guys are really nice and basically open anytime you need them. It will be my new go-to shop. Nice to have a private independent trustworthy shop in town again. They actually just opened a few weeks ago, I feel if you give them a call any time of day or night they will help you out in any way they can.And Hey Man, Thanks Again!
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August 2023 by sai sravani
Walked in and asked if they can take a look at my flat tire ,they have checked and did the needful immediately..Very nice and friendly ! I will definitely recommend this shop.
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July 2023 by James Fedder
Beware of this place! I took my car in to get a few things fixed and I'm still having the same issues as I did before these guys worked on it.Also, I suddenly started experiencing new problems with my car after I took it into to this place.
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July 2023 by Jont’e Bush
Walked in and asked if they can take a look at my splash guard because it was hanging. Dropped my car off and picked it up. Very nice and friendly ! I will definitely recommend this shop.Service: General repairs & maintenance
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June 2023 by Kaitlin McLEaren
Today I was driving to work and got an alert that my tire had low air pressure. I was an hour away from home and did a quick google search of the nearest tire shop and Bob's came up with great reviews! I walked in and was greeted by a wonderful man who came out to look at my car and said to pull it in. After investigating, I needed 2 new tires which they did not currently have. He said they could get them by the afternoon and have me on my way. I am currently waiting for the car to be done but the service I received from the beginning has been awesome! If you are in need of a good shop, Bob's is your place to go!Service: Tires
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June 2023 by Anson Wayman
It would be just my luck that I have to pick up someone from O'hare airport late on a sunday when nothing is open, and just before I get there I run over a nail. After frantically searching google for somewhere to go, I found Bob's was less than 10 minutes away. Google said they were open, so I called and got an answer. They said I could bring my car in and get the tire patched, but it would take them about an hour to get to me, as others were being worked on ahead of me. I was fairly desperate, and when I arrived asked if he could sell me a patch so I could plug it myself. He stepped into the shop, and came back with a tire rasp and glue applicator. He said if I could do it myself, it would be free of charge. I got my tire patched and he aired it up for me. I insisted on payment, and his response was "Why would you pay me? You did the work!"In a world where people so often take advantage of others' misfortune to make a quick buck, it is an immense relief to see that there are still people like this in the world. They have my thanks, earned my recommendation, and my business next time I'm in need. I trust these guys.I even got some bonus advice to remove some potentially harmful vanity valve stem covers that I bought with the car. 10+ services at other places and nobody mentioned they could cause a problem.
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June 2023 by Arlene Schwartz
These guys are amazing... personable, knowledgeable, and know their stuff!! We were enroute from Wisconsin to NY for a baby shower this coming Sunday! It looked like we were going to have to cancel our trip!! We were offered pizza (we were obviously so aggravated by our breakdown)... I sank into a very comfortable chair with an ottoman, there was a comfy couch for my guy to sink into, bottles of ice water and, I was handed a remote to a large screen tv!! Thank you guys for being there!!!!?Service: Brakes
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May 2023 by Claudia Hernandez
I was at the ohare cell lot waiting to pick up a friend when my car didn’t start and roadside assistance wasn’t being any help so I called Bob’s and explained to him the situation. He told me what to do and reassured me I would be fine to get there so he could check it out. He ran some tests and checked out the car and everything seemed to be fine and suggested I take it to the dealer to double check. I asked how much and he said don’t worry about it. Super nice guy and great service! All the stars and now I’m going to pay it forward.
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May 2023 by Jessica Wyckoff
This is the best service auto shop I have ever visited.They were polite, straight forward, patient, considerate, and professional. They went right in to identify the problem, none of the baffling with lots of terms to try to milk it. They double checked to ensure they had the right diagnosis and made sure I reached home safely.Lots of services claim the customer comes first. This one actually lives up to that saying.
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May 2023 by Long Beach Park Board
This place is great. They stayed open late when I called with a flat tire from O’Hare after picking up my car from a parking lot. Super nice people. Fast service and reasonable prices.
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May 2023 by Z N.
This place is great. They stayed open late when I called with a flat tire from O'Hare after picking up my car from a parking lot. Super nice people. Fast service and reasonable prices. This mess was fixed super fast.
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April 2023 by Shelleymae B.
very, very professionall. one shop that tells the truth if your car is worth fixing or not! ask for Brian he's the best!!!!
