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January 2024 by Eliaz Orozco
Both Asian guys in front desk have anger issues and seem to have issues mentally very rude when you ask simple questions and give us a hard time when old staff would be very helpful and nice and patient these new guys have no customer service experience and don’t want to deal with any problems canceling membership due to front desk service needs to be fixed ASAP!!!!!!
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January 2024 by Alec Karal
Keana had a great consultation!
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January 2024 by Devin Patel
Asian man at front has rage issues
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January 2024 by Lora Parobok
I recently started going to your gym and I can't relax because everywhere I go there is mud, I can't think about sports because there is a lot of dust and unsanitary conditions everywhere. The mattresses are all dirty and come from feet. the disinfectant spray is often empty and the sanitizers are always empty. Most people don't wipe up after themselves. It's scary to look at the ceiling, the fans there are black and no one has wiped them for 10 years. the clothes booths are dirty and sticky. The hydromassage room is also not wiped down, people forget their bottles and it is clear that not one by one, this means that no one even during an hour will come and look to see if there is anything clean, not to mention after each client. I have already told the employees more than once that nothing changes. The gunpowder lies where the moon lay. I want to be heard and change something, how do you want to have many customers. This is your business and your face. There will be changes, there will be a good comment.
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January 2024 by Shawn Goodwin
This is gotta be the dirtiest club. I've been in across the country.
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January 2024 by Dollar G
Been a member here for 8 years and we play basketball 5 years. And the gym floor has been like an ice skating rink. They never clean the floor just this week a kid that works the front desk came back in the gym and cleaned it. He’s not even the janitor. Soooo many people have hurt them selves over the years. Just this week 3 people sprained there ankle and dislocated there knee cap. We have complained so many times over the years. They always say they will do something about it but never do! We pay 40 a month it’s a group of 60 of us that come play basketball and we have to play have speed cause we’re scared and of getting hurt!
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January 2024 by Jeremiah Mall
The current state of this XSport raises serious concerns about its operation and commitment to member well-being. The malfunctioning heating system, pervasive sanitation issues, and significant equipment disrepair significantly detract from the fitness experience. I urge management to conduct a comprehensive evaluation and implement swift corrective measures to restore acceptable standards.
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October 2023 by Heather Whitlock
I absolutely love this gym. Everyone is super friendly and I feel like a valued client. My trainer Zach is amazing! He actually listens to me and works with me to reach my goals!
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October 2023 by Joel
Its a nice gym, spacious and various machines. This man Coach Q was super nice, he helped me change my monthly plan and did a very well job informing and explaining it to me.
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September 2023 by iwona rybczynska
Showers and steamroom need to be cleaned in a more detailed way; I see the same dirt in the steam room for days. The vent over the steamroom needs attention, too. I have never seen anybody really scrubbing anything. I switched from a different gym where I used to see on a regular basis showers, steamroom, etc, being scrubbed, treated with a special chemical, and hosed with hot water.Shower handles are often broken.Lockers should be checked on a regular basis as well. Again, I see things left alone for days at the same lockers.I wish there was a water fountain in the locker area. It seems basic for me, especially where the steam and dry sauna are offered.The only water fountain is there that needs to be checked; the water is kind of warm.
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September 2023 by Mitch Miculescu
SO CRAZY HOW THEY WERE ABLE TO ADD THE FRILLS(sauna, steam room, pool, & whirlpool...etc) WITHOUTLOSING THE FEEL OF A TRUEHAVEN FOR THOSE OF US WHO PREFER THE OLD SCHOOL GYMS BACK IN "THE DAYS OF YORE"!(sorry I have to seize the opportunity to say"Days Of Yore" any time I can!! LOL!)THIS GYM HAS WHAT YOU NEED NO MATTER WHAT FITNESS ROUTINES & TYPESOF EXERSIZE GIVES YOU THE BEST RESULTS!
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August 2023 by Nikko Frantz
About all cable machines are at their last few reps until snapping. Not only machinery but also the male restrooms are comparable to a wasteland that carries a stench stronger than a football lockeroom. To put the cherry on top, management did not treat any questions or concerns with any level of respect or acknowledgment. Overall, your best bet is relocation or switch.
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August 2023 by julio Adrian
Moldy, smells, leaking, broken sauna planks filled with grim and God knows what and now roaches. Convenient due to amenities but horrible standards for cleanliness if you need a manager to daily inspect the employees are doing there job not on their phones
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August 2023 by Robin Varghese
First time I've been consistent at the gym. It does get very busy after 5 as expected but if you come in the morning or early afternoon, not too crowded. The cardiokickboxing classes and Zumba classes are a lot of fun and it's even more fun with a group of friends. If people can get in the habit of wiping down machines after they use them this place would be even more stellar.
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July 2023 by S M
Place is very dirty. Lots of dust, smells like school boy socks. They don't vacuum or wipe anything ever. Machines are very worn out. Cardio machines all need to be replaced. On top of this they have increased my membership twice this year. I have the membership that includes the classes and it's now 42 bucks. They assigned me a cheap trainer for my expensive sessions and sat her in front of me to ask feedback and If I wanted more sessions. I had to tell sales guy he needs to do his homework and not waste my time. Bathrooms I can't use. Locker room has a permanent sign saying someone is working so no privacy for women.