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March 2024 by Svitlana Yunasheva
Consultant Maria was very nice! She saw that we were choosing a tonal cream, and immediately offered us help in choosing! We were pleased to receive gifts after purchase) Will come back here again?
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February 2024 by Nesreen Jibawi
This is for Gianna! Me and my mom came in to build a makeup kit and Gianna was the only one that kept coming up to us and asking if we needed help. Gianna you are a kind soul and very helpful if you’re not the manager at this place I hope they will give you a higher position because you deserve it
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February 2024 by Laura
All of the employees that I encountered were very nice.
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February 2024 by Ashley Habel
This place is trans phobic. After making the mistake of telling the girl (Yadi) that does my extensions I'm trans.. they mysteriously kept canceling my appointments, and refused to schedule me with someone else. If you are lgbt I would avoid doing business with them.
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January 2024 by C C
Came in to return an item and an associate named John helped me at the checkout. He was very kind, friendly and helpful. He noticed my skin concerns on the spot and offered me a couple of ceramide lotion samples to try after I expressed to him what I was looking for. I ended up purchasing the full size product after trying the samples because it worked out great for me with no breakouts! I am impressed and surprised at the same time. I would definitely return here again for skin care products, tips and tricks. I really appreciate it John, thank you!
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January 2024 by SDR 1
Very huge store and helpful employees.
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January 2024 by Dana Digangi
Sana was extremely helpful when it came to choosing the right foundation and eye makeup. Left to my own devises, whenever I have attempted to find the right match and placement of makeup, i end up looking like Mimi from the Drew Carey Show. I am so grateful she was there to help prevent that monstrosity from happening again. I am truly impressed by her knowledge and I feel so much more confident wearing makeup out in public. Thank you Sana!
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December 2023 by Pooja Parikh
Sana was such delight and was extremely helpful! She was very pleasant and was kind answering all my questions:)
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December 2023 by Stella Martin
If there was an option to put 0 stars, I would. My mother was racially profiled by a white woman, the alarm went off on the perfume when we where buying it and the white woman was hesitant to but the perfume in the bag after the transaction was overt making it seem like a "Mexican" woman didn't have money on her card.
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December 2023 by Juan Carlos Mujica
Excellent
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November 2023 by Atiya Ahmed
Makeup wasn't done nicely
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November 2023 by Stephanie Albanese- Realtor
When I go into Ulta, I’m in and out. I don’t like spending time, I go for what I need and leave. Gianna is on top of her game. She’s always quick at register even when she’s alone, and she will even help on the floor to make sure I grab and go then will check me out. Also, John is great with hair products! He suggested a shampoo and conditioner for my hair and it was really a great suggestion for my hair type. Thanks to the 2 of you!
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October 2023 by Judy B
On October 12th I had an eyebrow wax and tint combo by Thalia at the Schaumburg location where I went into a full blown, had to get Benadryl reaction, to reduce the swelling and redness on both eyes the next day. Over a week later I still show signs of redness and scabbing and I go back to Thalia at Ultra's for her to treat the redness and told with disdain I am probably allergic to waxing, which I have had professionally done for over 40 years, or it was something I put on my skin before the waxing was done. Neither was true and no personal responsibility to try to fix the issue or apologize. I had to see the manager who did her best to appease me by giving me a tube of CeraVe and wishing me the best. I can't believe with a store full of beauty products and a professional salon this is the best you could do to treat the red scaring you caused. Again no personal responsibility and deeply disappointed.
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September 2023 by Mouzama Shaikh
One of my best experience at ulta and all the credit goes to John he’s had such amazing customer service skills and experience, he helped me throughout my shopping
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September 2023 by Alexandra Pantoja
As I was leaving a lady names Sam stopped me offering to see if there was a product I wanted in the back or if I wanted to order it online. She checked the back nothing and tried ordering it and it was out of stock. Very nice lady!