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February 2024 by Mike Barcal
Arden was fantastic. Extremely helpful and friendly.
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January 2024 by Gabi K
My friend (Melania) spilled her lemonade but the young male associate was very kind and helped us clean up! Give this man a raise!
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January 2024 by Melania Grzesik
spilled my lemonade at this location. employees were very kind and understanding.
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October 2023 by Dinesh Anipakam
Never shop at tillys. These people are worst and the stores should be closed
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August 2023 by Eli Gallegos
Yea so, worst experience of my life. Me and my mom decided to go look at the hydro flask section in the store and this lady(not sure what her name is but she was white and blond and short) asked us if we were doing okay. We didn’t think of it much until she asked again and again. Me and my mom being the brownest people in the store we were confused and felt out of place. We decided to take a hydro flask cap to the cashier it had a price tag ready for it to be purchased but this lady came up to us again and took the hydro flask cap out of my hands and ripped the tag off of it saying that it wasn’t for sale. Not sure what motivated her to do that but it surely was rude . 0/10 experience.
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April 2023 by Cali
I always have such a great experience here! Dominick has helped me out plenty of times in the store! & all I have to say is that I enjoy walking into Tilly’s & getting greeted by him. I love the energy he gives off & I always look forward to hopefully running into him every time I go. Oh, also the manager is awesome! Had a conversation with him & I felt welcomed!Good energy all around! ~Thank you!
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March 2023 by Diego O
Had a wonderful experience and this is why. I don't like malls but was shopping for my cousin birthday gift. When it comes to my cousin she is very picky. But representative Corrine idk if that's how you spell it was able to walk me through everything and help with sizes and answered all my questions. Thank you Corrine I really appreciate it
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February 2023 by Diego A.
Had a wonderful experience and this is why. I don't like malls but was shopping for my cousin birthday gift. When it comes to my cousin she is very picky. But representative Corrine idk if that's how you spell it was able to walk me through everything and help with sizes and answered all my questions. Thank you Corrine I really appreciate it
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September 2022 by Angela Marie
Great customer service and nice staff!
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June 2022 by Angela Knapp
Great customer service and nice staff!
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May 2022 by Ailed Ollua
HORRIBLE EXPERIENCE! The girl at the register claimed that I could t return a mini backpack cuz it’s a non returnable item that it was supposedly stated in the return policy I look at the return policy and no where it says that I can’t return it. I called a different store and asked them if that statement was true and they said that it was possible for me to return the backpack. Management there should really tell there employees they should be more aware of the policy and stop giving false information. If she didn’t want to return the items she could have just said that from the beginning and not give me attitude about it.
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February 2022 by P R
Staff was so rude, I usually shop here for my son but not anymore.
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January 2022 by Patrick Lee
Very rude and unpleasant staffs.
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August 2021 by Irene Asya Delibas
a terrible, horrible experience. the girl didnt let me return my item and said “it wasnt bought from this store.” the receipt literally has the address on the top of it. are the workers blind or d**** get it togerther for god’s sake.
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July 2021 by Pablo R.
The store has lots of cute retro styles, graphic tees and novelty items. It was a little bit more expensive than I thought and sizes run small. The service was awesome though. Very friendly greeting, no one hovered, great experience. This customer service at this location is amazing. From the moment you walk in your greeted, asked if you need assistance and the promos are shared! They go above and beyond for the customers and this location is by far the best in the surrounding area!! They truly care about providing customers with satisfaction and it shows. Thank you Tillys teams of Schaumburg.
