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October 2023 by Marina B
Anhelina knew absolutely everything about all the products in the store. Very friendly and helpful. Was not pushy as some other sales people in other stores are. Great buying experience!
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October 2023 by cathy kehoe
What a fantastic experience we had purchasing living room furniture for our new home. Anhelina is simply the best customer service associate. She listened attentively and helped with guiding us to a beautiful sectional and accent chair. I came to the store a few days prior and she was so helpful. When I returned to the store a few days later she was not in yet. We went to several other furniture stores and had no where near the great customer service we received from Anhelina. Needless to say we went back to Anhelina and purchased our furniture. Phenomenal customer service!!! Will definitely not waste time at any other stores when looking to decorate my new home. Thanks for everything!!!
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October 2023 by Stephanie Curry
Anhelina was great with everything show us around give us information on the items also offer us to try the the massage chair. Just a all over Great sale person can you give her raise
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October 2023 by A
My family and I had a wonderful experience at the RoomPlace in Schaumburg. Anhelina has great customer service skills. She’s friendly, personable, knowledgeable, and all around great at her job. After showing her a picture of my new home and explaining what I was looking for, she was able to show my family and me around and make recommendations that fit our style and needs. I love that she’s not pushy and she really listens in order to make the best recommendations for what we were looking for. We needed furniture for many rooms and we spent several hours in the store. However, throughout the entire process, Anhelina was extremely attentive and friendly. She went above and beyond and I’m grateful for her amazing customer service.
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September 2023 by Stewart Ramirez
Excellent shopping experience! We've been looking for a very specific sectional to fit an odd room. Their selection was amazing, the store was attractive and fun to shop, and Ivona was one of the kindest, most helpful salespeople I've ever met! She took tons of time to help us measure, reconfigure, and figure out colors. She was never pushy and answered every question we had- And that was LOT :) When we're ready to add another piece to our home, we'll be back here asap and will definitely ask for Ivona!
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September 2023 by Brittany Potenza
An absolutely perfect visit from start to finish. Luigi was so kind, straight forward and helpful. The entire staff was extremely polite as well. Finally got our perfect table we’ve been searching 3 months for. Thank you again Luigi for your kindness, help and professionalism!
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September 2023 by Daria Mironova
We had great experience shopping for our dining room set. Anhelina made the whole process fast and smooth. She explained us the benefits of getting an insurance and arranged a delivery for the next day!
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August 2023 by Monica Prieto
Sagar genuinely cared about our satisfaction and went way way above and beyond to ensure that we had a positive experience. He was patient and took the time to explain things to us and what our best options would be. Sagar made our shopping experience fun and enjoyable and we definitely will be back! Thank you, Sagar!! He even recommended a great place to eat afterwards! Will definitely recommend Sagar to friends, family, and customers!
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August 2023 by Anniece Washington
Great customer service. Schaumburg location. Saleswoman Anhelina such a breathe of fresh air when it comes to being personable; attention to detail; and listened to what I needed. Greeted me at the door with a warm smile. Her overall personality and knowledge of the product is what sold me. Thank you. She's a keeper.
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July 2023 by Emily Johnson
Ivona was a delight! She helped us right away but she wasn't pushy. We found exactly what we wanted and it was $1,000 than what we were originally looking at! Great deal too! Very great full and a great experience. Well definitely come back to this location!
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July 2023 by John Armstrong
My husband and I bought a couch/sectional - We were nervous about making a larger purchase, but Ivona helped us make the purchase, which was very quick and seamless. She helped us schedule the delivery as well. She was friendly, knowledgeable, and very personable. I highly recommend The Room Place and working with Ivona specifically. You won’t regret it!!
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July 2023 by Ariell Buckingham
The entire staff here is great. Our sales person was Hana. Very nice and knowledgeable about the merchandise. And she knows how to work a a good deal. 5 stars. I spent my whole savings here lol
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June 2023 by Shantel Kendrick
We are so happy with our recent purchase of our new bedroom set. Anhelina was awesome, very friendly and personable, & took her time with us as we thought through different options. She was knowledgeable and made the whole experience and purchase process seamless. We’ve had our new bedroom set for just over one week and are very satisfied with our entire experience.
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June 2023 by Carole Saperstein
i went into looking for a sofa for myself and Hana was very helpful and friendly, I will go back to purchase a sofa and probably a new bed. you need more people like Hana.
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May 2023 by Kayley Rich
Chris was our sales representative and was super helpful and informative. He remembered us from a previous visit a couple months back when me & my boyfriend were looking to purchase a furniture set. He was knowledgeable about the products and the material the furniture was made in. Overall he helped us pick out the perfect bedroom set and mattress for our new house.
