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January 2024 by Jc Cabatino
Jennifer has so much negative attitude. She thinks she’s always right and doesn’t want to listen to the customers needs.
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January 2024 by Toni Nawrot
Awesome
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January 2024 by Marilyn Barnum
The service was excellent. The employees Jenni and Yovany were very helpful and patient.
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January 2024 by Paul Barnum Jr
Incredible service. Highly recommend. Jennifer and Yovany were amazing.
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January 2024 by Stella S
Jenni was excellent. She has helped us multiple times, always being patient and understanding. I enjoyed interacting with her throughout the whole process. We always appreciate Jenni's kindness and helpfulness.
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January 2024 by Daisy Ouchev
Jenni was wonderful helping us!
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December 2023 by Emily Heinrich
Absolutely no help. Employee refused customer service.
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November 2023 by Sherry Mccauley
Jennifer was amazing! She helped us pick a new phone and plan and transfered everything over. Great experience overall!
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November 2023 by Oleksandr Dmytruv
Terrible service!!! Today, after 1 hour of waiting in line, a young tall girl with black hair, having missed a customer who came much later than us without a queue, said that now she does not have time to serve us with our problem !!!??? Audacity has no limits!!! The people standing behind us turned around and left too...??? For this service "-1 "
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November 2023 by Rachal Palazzolo
Effectively upgraded my sons phone but MADE me purchase a power adapter that I did not ask for and did not want. Will not be coming back here. I didn’t even know they were not a corporate store since the signage stating it’s an authorized retailer is very very small at the bottom of the door way.
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August 2023 by Nat B
I have been a customer with T-Mobile for many years and have been to this location several times. Nothing compares to the last time I was here, 4 days ago. Went in with a broken phone and no clue on the process of getting a new phone, as it had been so long. ERIC, took his time to explain all my options and plans. He even helped me pick out accessories, as well as, set them up and explained how to use them. I left an extremely happy customer. Please give him a raise or some free perks. He definitely deserves that and more. He works with extreme passion and knowledge on all products. T-Mobile, you got a gem working in this store. Don't let it go unnoticed. ?
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June 2023 by Sophia Rose
I wish I could rate TMobile zero stars. Absolute scam of a company. None of their policies make any sense at all. I traded in my phone and got a $200 credit towards the phone I bought. I will be getting $5 a month for 2 years, meaning I won’t get the full $200 until 2025. ABSOLUTE GARBAGE COMPANY!!!!! If you love to waste money, go to TMobile
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May 2023 by Devan Simpson
Recently I stopped into this T-Mobile location to urgently get a new phone. I highly recommend coming here if you value great customer service, and ask for Eric. Eric made the whole process go by fast and professional and did an amazing job. I had a great time setting up my new phone and it felt more easy going than transactional, I highly recommend it!
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November 2022 by dave speck
Have had nothing but great service in the Store..YoYo, Eric & Jesus all have been phenomenal..am senior, so tech not my strength..they are all informative, patient & beyond helpful!!!
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November 2022 by Sarah Peterson
Eric is the best person I’ve done business with this decade! I came in with two lines to add, three upgrades, one line to switch, several phones shipping to different locations, elderly parents not able to be present when switching. While also managing all the business in the store he managed to walk me through every single scenario of discount, plans, timelines. Can’t recommend this T-Mobile location enough. Thank you, Eric!
