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March 2024 by Mimar Mansour
Over priced and even smashed.
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March 2024 by Bee Pee Bee
Terrible service. The presumed manager said “can you scan the QR code like everybody else did,” and he did it to multiple customers. Being forced to make an account for somewhere I’ve eaten once, especially when the service was poor, is simply annoying. The QR code is not even big, it’s a small code that is out of pretty much anyone’s POV unless you are a 5 year old child. Probably need more and new staff because it seems like they have no urgency or desire to do a good job.
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March 2024 by Sunair Jones
Yesterday I went to smash burger & my food was kinda taking long time so I ask the worker how long he said a few minute & really my order was out in a few minutes he said his name was Deivonte. Thank you sir i appreciate the
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March 2024 by Zachary Maisonet
Had a really relaxing lunch here with a great burger and shake. Food was ready in less than 10 min. The individuals working there were kind. Zero complaints. Will come again, and likely often.
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March 2024 by Matthew “CoasterFanRagingBull”
Honestly I like coming here once in a while.Pretty good food friendly staff ❤️Monday afternoon 3/4/2024Parking: Limited parking connection with other placesKid-friendliness: Most definitely kids friendly
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March 2024 by John Nowakowski
First-timer! I had a double classic cheese smashburger, and it was excellent! Burger was hot, juicy, tasty, seasoned perfectly, right amount of “char,” almost perfect! Associate at register was a nice young man. Crew did a nice job preparing and getting food out in a timely manner! Thanks! I will be back!
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March 2024 by Christine Morrissey Lundborg
Worst experience ever. Super disorganized location. Only about 3 workers in the entire restaurant on Saturday rush hour. They have a cookies and cream shake, but they ran out of Oreos. We waited about 30 minutes for two shakes, a fry, and tater tots. Also, patrons had to clean off tables themselves.
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March 2024 by George Kim
If its possible i would give zero star for service. If owner or manager seeing this comment for gods sake please do something about your employees. So horribly awfully slow service. Even turtles move faster than your workers. It was not even busy there was only one table and 2 other take out guys. I just don’t understand. For people whose seeng this just dont go there that will save you so much time. So terrible service. Never going to comeback.
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March 2024 by Nguyen Dang
Waited 15-20 minutes for a single burger. Am looking forward to eating before seeing Dune. Great burger! Got a single bbq bacon cheddar burger.
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February 2024 by Tugsbilguun Tamir
Terrible and a very dirty place. Should be named slow food restaurant. Waited for 1 burger for an hour, cooks were smoking outside, they dont even wear gloves. 0 stars…
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February 2024 by Layah Fulton
Do not come here because you’ll be waiting 20 minutes or more for a burger and a shake . When my boyfriend and I initially walked in there was barely anyone in the restaurant. There was a customer in front of us and one behind us. The customer in front of us ordered and got their food with no problem. Then we order and have to wait, but we expected a little wait since we ordered a few burgers and shakes.The customer behind us had the same amount of food and had to wait like us. Some time goes by and we realize the customer that was behind us, was receiving their food items, which was confusing since we ordered before them. So I told my bf “maybe they had an item that was easy to prepare and they just gave it to them so it could be fresh when they eat it”… but then they receive their entire food order and go about their day. So now I’m looking around confused as to where our food items are, like at the very least where are our shakes. More time goes by and more customers begin to come in, yet we still haven’t received our food. In the midst of this my bf sees a bag of food that’s been sitting underneath a lamp, not a heating lamp, literally just a regular lamp with a light bulb. I go over to ask if that’s our food that’s been sitting under the lamp, and the cashier that took our order asked “oh well what was your order?” Mind you there’s barely anyone in the restaurant and they have receipts all over the food and counter, so I told her the order and she still seemed confused on what was going on. So as the food continues to pile on the counter I begin to get upset because we don’t have our food and if that is our food on the counter why is it just sitting out and nobody is bagging or paying any attention to it. So the cashier gets the manager and I ask the manager the same question of “is that our food that’s been sitting out”. He also looks at me as though he’s not too sure of what’s going on so I inform him. I tell him “the customers after us received their food, the new customers were receiving their food, but our food has not been received and if this is our food then it’s been sitting getting cold”. His response was “well we can make you fresh food”. Y’all we had already been waiting for almost thirty minutes for our food that should’ve taken at most 10-15 minutes, and probably not even that long. So I asked for a refund and left. Not the manager nor any of the other workers had any remorse or understanding for how rude, disrespectful, and unprofessional their customer service was. If you’re looking to try this spot out don’t even waste your time at this location because the food is good, but the customer service makes it all not worth while over a burger and a shake.
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February 2024 by Amy Meyer
Saturday afternoon and the food came out in a normal amount of time. Staff was friendly. Will come
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February 2024 by Katherine Mantych
Good food and very
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February 2024 by Michael J. Smith
Three people working on a Saturday night. They are doing their best, but it is a complete train wreck. I have already waited 20 minutes for a burger. Franchise owner... Wake up!
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February 2024 by Wiicccked
First time at smash burger. Food was delicious only thing I didn't like is they didn't have any ketchup to dip my sweet potato fries in.
