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March 2024 by Raz Michael
Check Carfax before you buy.. i liked a car and when i checked the carfax,the car had 50.000 miles less.. i told them that they rolled miles back and they told me to go to another dealer and leave them alone.. terrible service
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December 2023 by Marge G.
If I could give a negative review that's what would be marked. I give them a negative 100. Run from this shady joint. Went in to buy a car and talked with Megan. Red flag: should have know when she said she went to start so we could test drive she said it wouldn't start. She called Eashe the owner to come jump. Obviously she lied. Check engine light must have came on and she needed him to come and erase code. 3 days after we bought car the check engine light came on. Took in to have a module replaced and days later the engine light came back on. They told me they wouldn't look at car again I needed to take to a certified shop. Indeed that's what we did and they told us it was leaking oil. Down 3 quarts. Said engine was bad. Don't get scammed like we did. Stay away from this place. Dealer is located in Addison IL and shop that replaced module was on Wise road in Schaumburg. Biggest crooks ever.
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December 2023 by Joe Sansone
Think I got a pretty good deal. Price was fair took it for a test drive no pressure to rush back. no pressure
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November 2023 by Bilader Benjamin (Bill)
Outstanding service by this dealership, very professional and helpful. Prices are fair and and no pressure during the purchase process, very easy. Ask for Phil he is great.
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November 2023 by Loren “Mack” McDowell
Went here for the first time today to get my Audi water pump fixed after a friend recommended going here. I was impressed with how informative and nice everyone was. Especially Eish who’s a mechanic in the back. Solid place, solid prices, solid choice! For anyone looking for a close to home shop I suggest giving this place a shot.
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September 2023 by Shawn F
Terrible experience. Wanted to give 0 stars but google wouldn’t let me. Bought a vehicle with an extended warranty. The warranty company denied the repair because the check engine light was reset prior to purchase. Tried to work out with one with the owner and he hung up on us. See the attached report from the warranty company.
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September 2023 by juan laguna
Went to the Addison location to test drive two vehicles and the guy instantly had an attitude when I asked if the trans and the engine have ever been replaced on one of the cars I was looking at. Terrible experience. I called the Schaumburg location and the people there are too incompetent
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September 2023 by Tiffany F.
DO NOT PURCHASE FROM THEM! When we purchased the car, we bought a warranty. After having the vehicle for 2 months, the engine light came on. We took the car to Ford who informed us that we needed a clutch that is connected to the transmission. The warranty company denied the claim to cover the repair because their appraiser determined that the dealer had turned the engine light off 1300 miles prior which was prior to us purchasing the car. We called the dealership to address the issue, and they denied turning off the engine light, and the manager/ owner hung up on me. It was a HORRIBLE experience and we are now stuck with paying $3400 for a new transmission. Our next step is to file ethics complaint with the better business bureau.
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August 2023 by Darrian
Not a type of dealer I would normally go to just stopped in to look and test drove. I always know current market values and unfortunately they were way over.I drove 2 hours under the impression they would actually drop car the a reasonable price which was told to me in writing in email then get all the way there only to be told no they were firm at almost 4k above market value. Along with dents in car, scratches all over, interior scuffed, a possible engine tick, and it needed new brakes.I went to an actual dealer and bought a vehicle don't waste your time here.
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August 2023 by treveonswanigan
I beg you… DO NOT.. DO NOT purchase a car, truck, van, bike… not even a scooter from this dealership!!! I wouldn’t finance my worst enemy with them if they offered a 2023 Benz fresh out the showroom for $1,000. These “brothers” or whoever they are cannot be trusted!!! Purchased a truck from here not even a month ago, I’ve made 4 separate trips back to the dealer for repairs, truck still not fixed. They didn’t add state taxes the first time financing, causing me to refinance, my truck is currently at palmen gmc to be fixed (sounds like the transmission is going) under the warranty that was not added to the first contract. Luckily they messed up and I got it the second time. They lied constantly, cleared lights off the dash.. please… DONT DO IT!!! (-20 STARS WAS NOT AN OPTION)
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July 2023 by JAKE HASSELQUIST
Great place to buy a car! Jose is excellent and is great to work with. The whole process was easy and they were very upfront about everything and went out of there way to help fix an issue with the car after the sale. Very happy with my purchase.
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June 2023 by L. Dina
I just got the car. I understand that used cars come with issues but my hope like everyone else's who buy used cars is that there aren't any major issues aka expensive issues. We buy used cars on budget for a reason and I believe that these people were upfront and honest about the issues that came with this car plus it was sold for a really good price that I couldn't find anywhere else! The car has been driving smooth so far. Had it two days, nice guys to do business with. None of that cringey forceful sales tactics a lot of other dealerships use. Worth giving them a try!
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June 2023 by Jonny FC
Bought a car from here and the part from the radiator were old and they told me they fix everything and everything was new and ended up wasting a lot of money on the car
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May 2023 by Amanda Schedin
I cannot thank the guys at Schaumburg auto group enough. My family and I have purchased a couple of cars from them over the past about 7 years. Honest, trustworthy and very easy to work with! They’ve always been more than happy to help us out and make sure that we are driving safe vehicles. It is abundantly clear that they have a passion for what they do and genuinely care for their customers.
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May 2023 by tayebwa edison
Good customer care and service.Its a great team.I came one day and they processed all paperwork and i took the car.
