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“Very satisfied! Mike D. Was really helpful and insightful with my move in process! I got a unit near the loading dock. I even payed for a year straight! Also to mention i moved from another public storage because this one seems much more convenient for me with the parking it offers. Very satisfied customer here.
Thank you”
“I've been using public storage for over 15 years. Today I came in to change my info on my account. I had the pleasure of meeting your employee Frank. He was very informative, well put together and knew his stuff. Definitely an MVP.”
“The manager at this location was really helpful as I was given inaccurate information about a kiosk on location. This manager didn't have a kiosk but offered to drive me to a location that did so that I could pay my bill, she stayed with me as navigating the machine was not straightforward and she helped get the attention of someone at corporate who could provide a zip code to be the required information to use the kiosk. She then offered to drive me back to my hotel. I was extremely grateful.”
“Rented a new unit today with Frank’s help. He was very kind and friendly. He gave us his undivided attention and we got the best price available. Thanks Frank!”
“I had very good time at storage public. One girl name jazmin was very much helpful to me ever since my English not so good. Very much value and very sweet woman make easy for me. 10/10 good store.”
“Matt was very helpful and made the entire process very streamlined. He was very considerate when I accidentally locked myself in the facility. I highly recommend for his great customer service.”
“I had such a pleasant experience with Irina at the Schaumburg location. She went above & beyond in Customer Service to explain everything about the rental for me. She made it a pleasure for me to come to this location.”
“The facility is well maintained and the manager on staff at the time (Branden) was very courteous and helpful in getting over some tech problems that existed. Based on what I saw and experienced I would feel comfortable in recommending this company and site to someone who is looking for a storage unit.”
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“Came here to pay my bill and there was a new face. She was so sweet and smiled the entire time. We need good customer service like this all the time thanks khalilah”