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November 2023 by bobmustang1
It is an “old school” bank, which is what I was looking for. They have decent savings account rates and they pay you back for any ATM fees. Customer service is good, rarely a line. I would recommend it.
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September 2023 by A Rico78
I like just in and out.
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July 2023 by Taylor Bibula
Never bank here and don’t trust them with your money. They made so many mistakes with my accounts and then charged me maintenance fees for nothing! Terrible, disappointing service.
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June 2023 by Gina Hamilton
The customer service is excellent, especially Dena. She is great at explaining all of the options and finding the best fit for you. Hands down, they have the best rates!
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November 2022 by John Burmeister
Old School neighborhood friendly banking ! Just love all interactions with this bank. I went to another bank that rhymes with race, and attempted to deposit cash in the lobby and was told we can’t accept cash deposits. Crazy!My other bank charged someone I wrote a check to which was drawn on that bank beemo Harris, charged them $10 to cash. Ridiculous.Schaumburg Bank and Trust, with Elk Grove, Itasca, and Wood Dales locations is Awesome. They refund any ATM charges from any other banks/ATMS. The Itasca location has 5 drive up windows. My race bank closed all their drive up and changed to ATM only.Every person I’ve dealt with in person or on the phone is super friendly and eager to help. They want your business and earn it. Best bank in Town, even can get a Sox/Cubs atm card. Part of the Wintrust family. Itasca also has safe deposit boxes. Love this bank !
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June 2019 by Michele R
I have been a customer of Wintrust / Schaumburg Bank and Trust for over 15 years. Everyone I have ever dealt with at the bank has always been nice, pleasant, and informative. I have used many of their services they have to offer such as, online banking, pay bill, mobile deposit, etc. It is great they are more of a community bank than a large global bank. They care about their customers. If you are looking for a great bank, look no further than Schaumburg Bank and Trust.
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May 2019 by Wally's Window Cleaning
I've been a customer for years and really had it with Wintrust. There customer service sucks. It took 12 minutes to put deposit in and was only customer. And it happens all the time. Today was little longer than their norm. They would rather do their 5 o'clock work instead of taking care of customer quickly and efficiently. Between this and how they run online banking and App this bank system is a joke. Day and night between them and Chase. Who I never in over 2 decades had a problem with service and on line banking. Wintrust really doesn't care either, that is what is sad. I definitely do not recommend. I am closing account and sticking with Chase Bank
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February 2019 by Linda Gall Lewandowski
Be more efficient, courteous, and hire knowledgeable staff.
