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September 2024 by Gordon Gladstone
Professional fast and accommodative during my emergency. A place to count on for automotive needs
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August 2024 by victoriano perez
I have been a loyal customer of Schaumburg Automedics because they provide excellent service,special thanks to Bill for assisting me.
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August 2024 by Melinda Colle-Tripp
I traveled to Illinois from Canada and during the second half of my drive, my engine started to overheat. I contacted Schaumburg Automedics and they were able to take a look at the car that morning and get me back on the road by the end of the day. It felt like they truly went above and beyond in customer service AND services done to my vehicle. I felt like I was in a very vulnerable position and they did not take advantage of the fact that I needed the repair done in order to get home. Didn’t try to sell me on services that I didn’t need. Very communicative in sending me a full report on what they found and gave a realistic timeline on when the vehicle would be fixed, and then stuck to it! The car is running great after the fix! I cannot recommend this shop enough. Thank you to Bill and the rest of your team for making a very stressful situation a million times better!
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August 2024 by wanda perez
I highly recommend this place
If you have any car/truck problems. They knew exactly what was wrong with my car. And fixed it the same day. Very reasonable price too.
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August 2024 by Kristina Manjarrez
Very friendly Staff
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July 2024 by Michael Martin
No real complaints as far as my oil change . I was however slightly disappointed. I wanted to do a diagnostic for this rattling noise in the rear and potentially also the engine light. I was told there was no real answer to the noise and maybe some repair to the front that may cause the noise and maybe some worn out stuff but felt I got charge with no real solution. I really wanted to do the engine light also until I found out it was an additional cost to the previous diagnostic, so I opted out because I do know what it is and hope maybe I can do it myself. For me it felt like I got charge for an inspection you all normally do every time I bring my vehicle. I came to you all last year and had a really good experience and even referred my sister a few weeks ago. I hope maybe I can shake this one experience off and continue coming to you for all my future repairs.
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June 2024 by Mr. Blueboyz76
Update:
Thank you for the response. Unfortunately, I have seen way to many people come and go over a short period of time. Once a company starts down this path, the trust is broken. Customers come to shops like this because they are tired of the dealership and tire shop game. Good luck.
I have been with J.J. and Automedics since the early 2010's. Since the take over by a larger corporation, the faces are constantly changing and you never know who is going to greet you. The review is not to degrade Bill or any of the other managers. I finally have come to terms that this is a corporation and you will never have that personal relationship again. Goodbye Automedics and it was a great run.
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May 2024 by Mike Razny
Bill and Anthony took great care of me twice recently for separate cars. They aren't pushy, keep you fully informed of your options and the progress along the way. Highly Recommended!
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May 2024 by rachel berndt
Bill is seriously amazing. His customer service skills are top notch. My car was towed their Sunday and he already had a projected release date of the next day, Monday. He kept me updated and informed the entire time through as well.
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April 2024 by Roman Perchyts
Great service at good price.
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April 2024 by David Foreman
Schaumburg Automedics is a refreshing change from other auto repair centers out there. Their amazing customer service from Bill and Eric was outstanding. The overall service was friendly, courteous, honest, and expedient. They even include a warranty on repairs. I highly recommend them.
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April 2024 by Michelle Carey
Quick and good service. Would recommend!
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April 2024 by Mara Fts
Great service. They use the technology to keep you updated about your car. I would definitely come back if something happen again to my car
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April 2024 by Ged Transitions
Very fair prices and easy to work with
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February 2024 by Tom Krupa
Great place. Been going for years. Always quality service.
