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January 2024 by Jamie Raby
I would give this place negative stars if I could. The staff is incredibly rude. It doesn't matter what location you go to. They need to go back to school and learn some customer service skills or get out of healthcare all together. Quest get your act together.
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January 2024 by Scott Riddell
I've been going to Quest for bloodwork for a few years now. Once again, another great experience. Pavlinka was friendly, professional and painless. I was in and out in 10 minutes. Thank You Pavlinka!!!
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January 2024 by Joseph Spangler
Very kind and helpful employees! Had a 9:40 appointment today and got in at 9:30ish and was out by 9:40!
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January 2024 by Veronica S
This place is as bad as any other Quest location. They don’t allow walk ins yet their system allows patients to put themselves on the list. Just so a bit later an employee comes out and very rudely yells that they take no walk ins, this poor older lady literally wanted to throw in any question in to get some info and the person just shut the door in her face cutting her off in raised voice. In the waiting room full of people, it is pretty much humiliating to be treated that way for something that isn’t the patient’s fault since the prompt ALLOWS this option. Same situation happened to me in 6 corners Milwaukee location except no one came out, they just let me sit there for 40 min only for me to finally be able to ask and be treated in the similar way. Quest sucks, me and my family ask for the lab work to be sent over to LabCorp whenever available from the doc’s office.
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January 2024 by Jennifer Ward
I made an appointment, but for some reason it didn't show in the system. They told me no walk in and no stand ins, and to make an appointment online. I went online and made another appointment, but they wouldn't let me do the drug screen saying they didn't do them past noon, even though it was still 2 minutes before noon. They then argued with me and told me I should just call off work or call in sick and come in another day. Absolutely ridiculous.
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January 2024 by Manikandan Rajavel
Worst experience staff are rude and not even bothered if you walk in. Scheduled appointments takes 1 hr to have visit even though no other patients.
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December 2023 by Netlane Logistics
If I could rate this place negative 100 stars, I would request for more negative rating. Its 3pm and nobody is at the waiting area. Their reviews say it all. Horrible.
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November 2023 by Kristen Nicosia
it is currently 2:02pm, and i was a walk in at 12:45. no other patients are currently in the waiting room. knocked on the door, no answer. have been waiting for a drug screen, and now nobody is answering when im knocking on the door. i have a drug test that needs to be completed by tomorrow, and the staff is completely ignoring that i am in the waiting room. the last patient they called ahead of me, was at approximately 1:40 extremely unacceptable to have a patient waiting in the waiting room, with a full bladder, waiting for an a drug screen. do not recommend at all.EDIT: somebody finally came out and said they are no taking walk ins. then why didn’t somebody come out and say that at 12:45pm, complete waste of an entire afternoon.
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November 2023 by River Bass Man
No one is in the waiting room at 8:45am, made me make an appointment at 11am for a 2 min drug test. Phone doesn't work to make an appointment ??????. Now I have to go all the way back home and come all the way back. Wasn't even given the option to make an appointment either before I came. What are they doing back there instead of servicing customers/clients.
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November 2023 by adorabledolldesigns
The blood tech has to do all the paperwork. Took forever! Couldn't find my doctor and had to enter in each test and repeat information. Should have someone up front to do the paperwork while the lab tech draws the blood.
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November 2023 by Kathleen C.
Waste of time. I went in as a "walk in" at around 12:00 PM. I checked into via their kiosk and sat to wait. My name was the first listed on the standby list and 3 were on the appointment list waiting. After 30 min and all 3 appointments were called, I was the only one remaining in queue, it was announced from behind the door that if anyone was a walk in they were not taking anymore walk ins and would need to come back. Why was this not told to me when I walked in? This was a complete waste of time not to mention very unprofessional. Why in the world would they not be able to take me when the waiting room was empty, no one with appointments ahead of me and 3 hours prior to closing? Does not make sense.
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July 2023 by Katie Edwards
If I could give 0 stars I would. Horrible customer service. Waited two hours PAST my appointment time. Would not recommend
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July 2023 by Kate Skokin
It’s frustrating walking into an empty office with no receptionist and literally one other person waiting and being forced to wait over an hour to get a three second urine test.
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May 2023 by Jaspreet Kour
The LAB location is horrible - I gave them a lab order from Dr, they did not look at it and claimed that they have it on file and resulted it not doing the right test what was ordered. So rude staff to communicate with. Never go to this location. Stay safe
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May 2023 by Gurvinder Singh
Untrained professionals who take blood sample. Inserted needle like they are pulling blood out of animal nut human. Very pathetic experience this morning.
