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October 2023 by Svitlana Dovhopiata
Hello everyone. I would like to leave a few words about this place, everyone has their own experience here, but my opinion, like most other people, has already written NEGATIVE in the reviews! NUCLEAR what was not pleasant was the girl who did not kindly begin the information to me, she just didn’t she paid attention to me because she was busy on her phone, when I asked if I could bring things, she rudely replied that I had to wait a long time, I said there was no problem, and brought the baskets. The staff simply behaved disgustingly, showing with all their appearance that I was not welcome there, no one came up and helped me with the questionnaire. Maybe there was just such a change of employees that day, I don’t know what to say. But I want to say that your dissatisfied personall need to visit Platos clothing, which is located in Chicago! This is a 5-star staff! Those who love it work there! Your personal are doing everything so that there is no more desire to come to you! And it’s not even about things and money, and in relation to customers! thank youI hope you really can to change something on your place.
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October 2023 by Kaliana Kalnas
This is my least favorite Platos closet location. Their selections are all so drab and the same styles over and over. I know they have to find styles that are “in”, but have a little variety?Another thing is they are ALWAYS saying they have too much inventory and your items they can’t accept due to it being “out of style” or it’s an “older style”. I’ve bought items there and one month later I try to resell it back and that’s the excuse I get. Really…a month later and it’s out of style? I think not.Depending on the day the staff at this location are too busy talking to each other to help you out, or they just seem disinterested in even being there.Go to the Glendale Heights location if you can take the trip. It’s twice the size, has way more variety to choose from, and they generally accept more clothes when selling! Overall this location is at the bottom of my list. I’d rather go to goodwill than here lol!
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October 2023 by Jessica Wong
Great items to choose from. Im usually pretty content leaving Plato's but, today my jaw dropped at this crazy discount. Can't resist a good deal!! Staff are very friendly and always up and working. I'll keep shopping here till I drop. Ty Platos.
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October 2023 by Heather Blake Bucy
I was very impressed with the positive vibe from all the staff They are always clean, organized and super friendly! I’ve bought and sold with them a few times and have always appreciated their fantastic customer service.
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September 2023 by Daniel Hernandez
Dunno everyone bad mouthing I went it , they took me right away told me 10 min, even when I said no rush they completed quickly and good offer
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September 2023 by jhrc office
Great place to shop on the budget. Lost of guys jeans, shorts and shirts. Good prices on overpriced name brands I would normally never spend money on. Courteous staff.
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September 2023 by Gabs
I do prefer this location to buy from compared to other stores but per what everyone else has said, I had brought in so many name brand items to sell like Hollister jeans, American Eagle shirts, etc.. and they gave me $3.90 for 1 shirt and said everything else had wear and tear and wasn't in style..? It's so funny because many items you have in store are in terrible condition, have stains, hidden holes you wouldn't even notice until you got home, and a lot are generic, weird fitting clothes like Shein. Please, if you're considering bringing in your used clothing you paid a lot for originally, try selling on Marketplace or Poshmark as you will have a better chance there.
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August 2023 by swun pyae
Always saying they are over stock yeah because you sell things that people don’t wear. My clothes were on trend and they don’t take it because they don’t have current fashion point of view and it’s not it. I only got $52 and my 3 bins worth at least $80. Very not satisfied with today visit.
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July 2023 by Becky K.
I've been to a few Plato's and this one was great! There was a huge selection, the staff was very helpful and friendly and everything was reasonably priced. Saw a ton of good brands (levi, lulu, Nike). They also had a large selection of accessories which was great!
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July 2023 by BIBI bibi
I really liked this store. But al of the sudden they are not allowing costumers to use their restroom. The excuse they use is that is out of order while the employees use it all the time and I asked why is the reason they have this issue all the time because every time they have the same excuse. This is not nice for your costumers ?????
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June 2023 by Zoey Sun
Don’t even waste your time to sell your clothes here. They offer very little money for brand new clothes and shoes. The blondes had such terrible attitudes. Train your people better and teach them how to select clothes and offer better prices. That’s why the rating is so low.
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June 2023 by Diana M.
So awful I brought in lots of clothes from Nike, Zara, H&M ,Garage And they accepted 3 items for $5 terrible offer but I didn't care enough to say no I needed to clean out my closet They didn't give me an itemized receipt but they accepted a top and 2 skirts they don't take what I have but yet they have the weirded stuff hanging around So trash at these offers btw ,I went to a diffrent store and got $15 for basically the same brands and type of clothing POINT IS GO TO A DIFFRENT STOREEE
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June 2023 by kaitlynd firek
By far the best plato’s in the suburbs! I have been to them all and this one is the best. Other locations claimed that they looked through my bags but things were left in the exact same spot. After feeling frustrated, I took my items to this location as one last chance. I stayed and watched and they went though all of my bags and took over 10 items! They had so many cute items in store, too! I usually never buy from plato’s, but I loved this one. Not to mention all employees were so kind and helpful. I had such a great experience and it is well worth the further drive! If you are deciding which plato’s to go to, this is the one!
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June 2023 by P M
Teens run the place, not an adult in sight. Half are rude, most are genuinely kind. Listened to a lot of gibberish concerning boyfriends and what tear someone is.
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June 2023 by Jack T.
I've been to every single Platos in the area, Batavia, Glendale Heights, Naperville and Schaumburg and this is by far the best one. Every single person that worked there was extremely nice, and they also had the biggest selection I've seen at a Plato's. I got about four Lululemon items that were all in great condition and super trendy and a ton of summer dresses, jeans and T-shirts. They also have a great men's section. Definitely recommend!!!
