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January 2024 by Ina A.
Service is always great. I'm giving 3 stars because I've bought female 8 Bettas over the last 4 months and all of them perished after I added 2 more last week. I bought a couple of other fish as well and they are fine. The other fish already in my community tank are also fine. I've attempted medicating but none responded to treatment. Some were in the fancy category so it's not like I lost $5 either. It's a shame they barely made it to 4 months they were all doing so well! So whatever was on the 2 I just got made all the rest sick.I've religiously tested my water with my API master kit and levels are normal. I've tested free ammonia with Seachems kit - zero free ammonia. I do 25% water changes every week, i treat the fresh water before it goes in the tank. I make sure the temperature is correct before it goes in the tank. I make sure all the chemicals added are the proper amount for the fresh water. I don't think I'm the problem. I won't be getting any more Bettas from this store - idk what y'all are doing with them but they're not healthy!!
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January 2024 by Beth Moats
Got New Family Members for Lucky
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December 2023 by Shannon M.
I've always liked this PETSMART even though I feel the prices are extremely high. I took my dog for grooming and was very disappointed. When I dropped her off they told me they needed THREE hours to groom her. The package I bought was over a hundred dollars so I thought okay they must really have a lot to do. When I picked her up she was nicely washed but it didnt seem like they did the rest of the grooming. Her nails were still long and her ears were not cleaned. It doesn't look like they did a sanitary trim either. What the heck did they do for three hours then with this poor dog!?. She also had a small cut on her nose and her eyes were super red when I picked her up. Probably from being so stressed out in there. I didn't get a good vibe at all. I wouldn't come back for grooming.
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November 2023 by Donna Dittman
The trainer , Lauren Tracey, is wonderful and very knowledgeable. We have been training with her for 1.5+ years . We have passed all the classes and she is making more classes with new and old lessons. Our dog loves it and I keep him socialized and not just stuck with the family.We have to work with and learn about our dog and how to handle him.
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October 2023 by Cass C.
Wonderful experience for me and my cat with groomer Tracy at Petsmart , 140 N Barrington Road Schaumburg. She is professional, compassionate and understanding. I definitely recommend her!
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September 2023 by Jasmine Saldana
Jackie did an awesome job with my dog❤️ I recommend her if your dog has wavy, curly coat ? I’ve been coming for a while now and I totally think she’s done a amazing/better job with my dog
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September 2023 by Jules S. Ro (Jules)
PetSmart carries all my cats needs and then some. The staff are pet loving people are often have very helpful and wise tips for new pet owners like myself.
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September 2023 by Izzy Sunflower
always have exactly what i'm looking for. great prices. very friendly staff. easy to navigate the app and place orders online
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August 2023 by Carl Will
What can you say about Indianapolis Motor Speedway? It's the best beautiful place.Got to watch a race today, NASCAR. I'm going to try to go to the Indianapolis 500 next year.
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August 2023 by Megumi Mladenovic
They have a button for the fish area so you aren't standing around like an idiot waiting. Also staff do a good job with answering your questions and offering up advice.
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August 2023 by Alan Czerwinski
Jackie is the BEST. You won’t be disappointed having her as a groomer for your fur babies.
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July 2023 by Annette K.
Great variety, great staff, endless product choices, clean and organized, and so pet friendly!
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July 2023 by Lauren E
Terrible experience here with the grooming salon, would not recommend.
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July 2023 by Kelsey Tonne
My cat Cheddar got groomed here and I was a little nervous because he’s never been groomed before and got some matting after having to wear a surgery suit. The staff were very supportive and Traci was incredible with him, did an amazing job. She also went out of her way to pick out some good brushes and gave great advice! I’m definitely coming back because of the staff’s care and for Traci’s grooming!
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June 2023 by Reba Bustamante
I found their favorite cat food here
