-
June 2024 by Tori Staats Franklin
Great info. For my pets
-
May 2024 by Jessica Cunningham
Customer service needs MAJOR work.
-
May 2024 by Joseph Foster
I always see Jessica for my dogs grooming, I drive nearly an hour each direction because my dog has had some of the most messy haircuts any time we’ve gone anywhere else. I’ll follow her to the ends of the earth.
-
May 2024 by Tawana Cooke
More pets please
-
May 2024 by Ben Guzon
I have been a customer of Petco Schaumburg for 15+ years now. There are other competitor pet stores in the area, but Petco Schaumburg is my go-to store for our pets' food, supplies, grooming, etc. The reason: this store has great employees who constantly delight customers! Today, Valerie handled my purchases. Valerie always greets me with a smile when I walk into the store, even calls our pet dog by his name! She is always helpful and professional. She's very knowledgeable about the products in the store. I appreciate the kindness that Valerie has shown to me as a customer.
-
May 2024 by Jose Zamora
Worst experience I’ve had with Schaumburg location. I had an appointment at 8 AM for grooming, I was running a bit late so I called the store to let them know and ask if it was ok if I was 10 minutes late. Melissa I believe her name was said it would be okay as long as it’s not over 15 min, I said perfect, no problem. I showed up at 8:10, the groomer was already at the door and rudely said I can’t take your dog, “I don’t have time anymore. I have another dog after yours so I can’t take him. You knew you had an appointment and needed to be here on time, it’s on you.” I understand I was a bit late for my appointment and there’s a schedule that needs to be followed but why not tell me that over the phone when I called at 7:55? Made me waste my time driving over and on top of that you’re being rude to me for being late 10 min.
-
April 2024 by Michael De Lio
Love they variety and openess of the stores. Each has a different variety of items and services, so check in advance. They are pet friendly, so be advised there will be dogs on leash in the store. It's definitely a one stop shop for your pets needs.
-
April 2024 by Rose Mandolini
Love it there
-
March 2024 by Steven Morales
Great customer service and great online app!
-
March 2024 by Max Shaw
Clean store with awesome pets on display. I love roaming through the tanks and cages before I grab what I need. Friendly staff and good service!
-
February 2024 by Ron Peal
Very helpful service and a multiple of products.
-
February 2024 by Christian Pages
I've been a loyal Petco customer at your Schaumburg location for many years now and I've thoroughly enjoyed shopping there for my pets' necessities. I wish to use this feedback to compliment a store staff whose name is Terry. I cannot say enough good things about him. When he sees me coming to the store, he opens the door (I've mobility issue) and warmly welcomes me. He cheers me on all days when I come to the store. He introduces me to new products in the store and reminds me of ongoing sales promotions. He is very professional in his demeanor. Petco continues to be my store of choice because of employees like Terry. Please share with him this feedback to let him know that his work is being noticed and is very much appreciated. Thank you.
-
February 2024 by Nick Herron
Love this store. Staff are all super friendly and helpful.
-
January 2024 by Mario Hayes
This I a great store they are very helpful and very informative of there store.
-
January 2024 by Monica Murray
The team at this Petco location is fabulous; it is obvious that they love animals and really enjoy helping customers - two and four legged - find what they are looking for! I have been working with their grooming department for years and Jessica and her associates are so great...the are professional, kind and very talented. The dogs love seeing them and we look forward to our monthly grooming appointment! Love this Petco store!
