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October 2023 by The Happy Truck Driver
Expensive and not that good.Seafood selection isn't that good either.If you think you are a high roller then pay for it and see what I mean. It isn't worth it
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August 2023 by Char White
Theresa was outstanding! We usually order online but we happened to be in Schaumburg. Got the same deal plus some. Thanks Theresa! Keep her happy,it's hard to find good help
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January 2023 by William G Weiland
I can’t say enough about the manager and assistant manager, Rosina and Theresa, I had a hectic situation and ended up having to return some expensive items. They were so incredibly helpful during the entire process. Please support these guys and give them a shot for future meals and special occasions, they will take great care of you! I will be back because of the great customer service and care! Thank you again
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December 2022 by Jenna Weis
This was the WORST customer experience I have ever had. I had an online order and they forgot an item.The representative I talked with was rude and not understanding. To get the item I already paid for I would be expected to spend additional funds. Will never buy again.
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March 2022 by Dusty Dukes
So glad we decided to stop in today for our first (of many) visits to Omaha Steaks! Both Jennifer and Lori went above and beyond to make our first visit very welcoming and helped us to pick out a few very delicious add ons, nothing like you would experience with a typical butcher. We will absolutely be returning to this location!
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October 2021 by Kathleen T.
My husband stopped in today to use a gift card today for $50. He was the only person there. He said the woman behind the counter was very pushy and tried to convince him to spend more. All he wanted to know is what he could purchase for $50? Apparently not enough as he had to contribute to the sale to bring home some pork chops, sweet potato fries and mashed red potatoes Nice to have received the gift card but we will not be repeat customers.
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September 2021 by Lynn Lietz
I just called them a few minutes ago. The female who answered just says "hello ?" , like i was calling a residence or something- I said " is this Omaha steaks ? " and she actually hung up on me . This is a business ? Might be a thought to answer with " thank you for calling Omaha Steaks * or hello you have reached Omaha steaks , etc. I double checked the number and called back, got the same female - I had indeed called Omaha steaks- not that you'd know it by the lack of phone etiquette . Very unprofessional. I'll shop somewhere else. Meh
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July 2021 by Mary Shepke
Jennifer, the Asst Manager was very personable and friendly with helping us make our choices.
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May 2021 by Linda Paris
From the time my husband and I arrived to the Schaumburg location of Omaha Steaks, we have fantastic service from Matt. He held the door open for us to enter the store, recomended a couple of items, held the door open for us on our way out after our purchase. He was very efficient! Thank you!
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March 2021 by Stewart Ramirez
Great food and even greater customer service! We come here all of the time, as I give many of my clients gifts from Omaha Steaks. We've met pretty much every employee and manager and we love all of them- Super helpful and always full of great ideas for us! Just yesterday one of the sales guys recommended we try the lobster mac and cheese, which turned out to be one of the most delicious dishes we've ever eaten from Omaha :) I'm 100% surprised to see any negative reviews on their staff, because they are EXCELLENT.
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March 2021 by Steve Shimmy
Employee at the store embarrassed my wife during recent visit. I understand the times we live in are difficult with restrictions, but common sense and courtesy should always be practiced when your a business selling a product. My wife and I walked into the store and were greeted by a male employee that was busy with another customer. He advised someone would be with us in a moment. My wife looked into the freezers, looked not opened and this employee made it seem the world was ending. He even pushed a table in front of her.
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August 2020 by Paul Vasiliauskas
Very nice helpful people work here
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August 2020 by tyler minniear
They have the meat
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August 2020 by Peter K
Great meats, well trimmed, tender, but very pricey.
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June 2020 by Kevin Smith
Great service from the people here always.
