Omaha Steaks is a business known for quality meat and good customer service. Customers appreciate the ease of ordering online and the ability to send meals to family out of state. When delivery issues occur, helpful customer service representatives, like Jordan, quickly resolve problems and ensure satisfaction. The staff, including managers Rosina and Theresa, are praised for their outstanding support and care, making returns and exchanges smooth even in hectic situations. While some find the prices high and feel that the seafood selection is not worth the cost, many customers remain loyal because of the reliable service and quality products. Overall, Omaha Steaks is recognized for its commitment to customer satisfaction and excellent assistance, encouraging repeat orders and long-term loyalty.
Expensive and not that good.Seafood selection isn't that good either.If you think you are a high roller then pay for it and see what I mean. It isn't worth it
August 2023
Theresa was outstanding! We usually order online but we happened to be in Schaumburg. Got the same deal plus some. Thanks Theresa! Keep her happy,it's hard to find good help
March 2022
So glad we decided to stop in today for our first (of many) visits to Omaha Steaks! Both Jennifer and Lori went above and beyond to make our first visit very welcoming and helped us to pick out a few very delicious add ons, nothing like you would experience with a typical butcher. We will absolutely be returning to this... read full comment
