“We visited this BOA branch the day after Thanksgiving break, and were in a bind as we were way behind on a home closing. The floor manager that unlocked the door ushered us in and took care of us the literal second the bank opened. We had a 9:30 appointment but they were able to take us 20 minutes early, before anyone had even had their morning coffee. Our banker was Hema, and because of her and the rest of the staff here, we were able to make our 10am closing. We've been to some bad BOAs, usually getting to our appointments early but getting helped half an hour late, but this branch has been the best we've had the pleasure of visiting. The staff here are high quality, cordial, and supremely efficient. Thank you all so much for your help!”
“The service manager here is amazing (i.e. the person I talked to on the phone). My phone call was around noon on a Tuesday. She was very patient and thorough answering my different questions about notary services, even though I am not an accountholder. I didn't know it was free, but she told me it was free and didn't try to upsell me. I also wanted to schedule weirdly far ahead, and she had no issue with that. She was very proactive in reaching out to the notaries I needed, and making sure that they would be able to fulfill my specific request.”
“Excellent place, Carlos Boscan assisted me, an Excellent man, he opened a checking and savings account for me with great professionalism and I left that bank with the idea that it was my best option. Thank you Carlos for your services.”