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“Aimee was very knowledgeable about all the products.
I needed a data plan for my business mobile hotspot.
And she took the time to explain the service and plans to follow in a few days.
Highly recommend and I will be back.”
“Exceptional customer service. I forgot who helped me but he was a younger man. I came in for the inner screen of my Zflip to be repaired through Samsung Care. Not only did they have a very short turnaround time; they surprised me and fixed an issue I had with my phone that I was complaining about. (Context: I'd gotten my phone repaired a year ago at a different location, and they replaced the back of my phone with a part that said "demo model". Each time I subsequently went back to them, they would give me an issue about having a demo model when it wasn't one.) Anyway, they replaced it for me which was a nice surprise. Even though this place is a drive for me, I'll be frequenting this location for future repairs.
Thanks!”
“We are very grateful to Chris A. for helping us upgrade to a new phone and update our account.
He worked hard to get us the best deal and easily flexed our priorities. This is my new favorite store! Fantastic customer service.”
“Jose was awesome ...so helpful and patient he walked me through the whole process of switching to new upgrade my new phone. I've been a cricket customer for 6 years and no one at cricket ever took time to help me so much! Thanks Jose! We will be back”
“Excellent service!! They fixed my broken phone screen for a much better price than I was quoted at a lot of other places. Very honest being I know nothing about how much it should cost. Makes you wonder about the other places that quoted me hundreds more.”
“Cute store with very friendly staff but the prices are hit or miss and it's very cramped. Bought a figure for around 40 dollars which is very good in my opinion.”
“Best customer service I’ve had in a long time! I work retail and know how hard it is to help multiple people and keep a smile on your face. Jose is a pro especially with only being at the store for 6 months. He single handily helped 8 people with multiple problems or just a simple payment. He had all the info and answers for every single person including myself. Great job this guy needs a raise!”
“I had a great experience at the Apple Store here. The staff were knowledgeable and really helped me with my purchase. It was a little crowded, but they kept things moving efficiently. I would definitely recommend this location.”
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“Charlene did an amazing job at helping me with the issues i was having on my phone. As someone who's not exactly "tech savvy" I appreciated how patient she was with me. :)”