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June 2024 by Ebony
I came across this salon in need of help. I called but I didn’t get no answer. A few hours later I get a text message saying this is Tamara from the lux studio how can I help. I explained my situation to her through text message saying how I wanted to cut off my locs and have my hair cut into shape so that I can style it. I described my hair as having 4c hair, I know 4c is not easy to work with but if you offering services to different demographics and you say you are a hairstylist, the hair texture shouldn’t matter . I never received a reply back from the mobile number i followed up with.
The following morning I texted the mobile number to see if she could be accommodating and no answer I even sent a video from YouTube of the exact same process that should happen with cutting my locs as also known as “The Big Chop” , no reply. I advise if you are African American, black don’t even bother because I didn’t even receive service but from the lack of communication it says it all. Don’t go here my sisters they will ruin your crown. If needed I would say look towards more areas that have more of a black demographic that’s knows black peoples hair. I give no stars!!!
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March 2024 by Choose wisely adonai
The stylist name is Paris but she gives SKID ROW SERVICE!!!!!First and last time I will ever visit this salon.I booked via styleseat and this is the second time I had a bad experience with a stylist booked through said styleseat.I booked a flat twist updo for a 4:20pm time slot.The service was $96 dollars.I was contacted by Paris at 1pm asking if I wanted to come at 3pm due to a last minute cancellation.When I arrived I was told I had to pay extra for a “primary or busy time slot charge”? Styleseat didn’t mention this charge during booking but I really needed my hair done so I agreed .I arrived at 3pm ish and left the salon at 7pm.Paris cannot do flat twist !!!!even though she has pictures on Styleseat that says otherwise.She gave me a blow out which was weird because I always get a flat twist updo and I’ve never gotten a blow out before twisting.I asked for a trim because I just took my braids out.I should’ve known the twist wasn’t going to look good when she started blow drying my hair before I asked for the trim.She didn’t add any products to aid in my hair being dry so the twist can look neat .She had those long Praying mantis nails that made it impossible for her to tightly grip my hair.I asked to look at the back of my hair and it looked half way decent but the front twist was sloppy.It really looked like my 16 year old niece asked to practice flat twist in my hair. I told her I didn’t like the style .She asked what I wanted to do and I told her I’ll take the style down in front of her and I’ll just pay for the blow dry and trim.She still managed to charge me $96 for a style I didn’t receive.$72 for a blow out and $24 for a trim.Girl really???!!!God don’t like ugly and he ain’t too fond of pretty!!!!Whether you believe in him or not please believe what goes around comes back around!!!!!!You get back what you put out ..Simple
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December 2023 by C S
I’m completely in love with my hair! Thx Paris and all the wonderful ladies at the salon!
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October 2023 by Tari Family
I came in for a silk press done by Paris patt and I left with my hair looking like a failed blow out ! The owner contacted me but did nothing. I won't be back here. Pictures attached!Services: Shampoo & conditioning
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September 2023 by Tonia Arrington
This was my second time going. I love my new stylist, Lady Tiffany, I call her. She does awesome work. Wanted to step out of my comfort zone, well she put me there for sure.
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July 2023 by Ms. Williams
My favorite hair braider “Niq”
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February 2023 by Lakisha Ingram
Absolutely amazing service! Tamara did a great job. She was ready as soon as I got there. Excellent service. Beautiful salon and she did an amazing job on my hair! Thank you Tamara
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December 2022 by Domina
My 12 year old daughter cut her hair short in different places and it was a mess. Tamara cut it and styled it perfectly so you can’t even notice anymore! We were in & out & everyone was pleasant. Definitely making another appointment soon! Thanks Tamara!!Services: Hairstyling
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December 2022 by L Prosser
This place used to be amazing. Prices have gone way up but quality has gone down. Whenever I call during the day to place an order whoever is running the phones ALWAYS hangs up on me and says "you go online, no call, no call"Even the miso soup isn't as good as it used to be. I ordered like $38 worth of food and delivery driver had no change so the mediocre food cost me $50. I definitely won't be coming back. It's a shame because I used to LOVE this place.
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December 2022 by Bridget Igiehon
Tamara is always pleasant, ac ommodating and helpful when dealing with my hair. I appreciate her patience, expertise and professionalism. She ROCKS!!?
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October 2022 by Samantha
Tamara did my hair. It was my first appointment with Tamara, and the first time at the shop. I came in for a textured silk press. I washed my hair a week later and my curl pattern and texture was different. My hair was even straight in some areas. My hair had a sulfur type smell to it. And my scalp was tender and itchy. When I brushed my hair it brushed so straight it looked like I had a relaxer. She must have used some type of chemical on my hair. This was devastating because I had natural hair 4-6 inches from my tailbone. Ladies, our hair is so important to us. It takes us a lot of effort and time to get our hair healthy and long. And it doesn’t take long for someone to destroy everything we worked hard for. Don’t put your hair at risk. Go to another stylist! She is unethical to have done something like that, and lacked accountability when I followed up with her about it. I strongly advise anyone searching for a new hairstylist, who ended up looking at this stylist/shop, to keep searching to find another.Service: Hairstyling
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July 2022 by T Watkins
Paris is a very knowledgeable and talented stylist.
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July 2022 by Kimberly Hawkins
Tiffany stylist she sucks and she's unprofessional from my experience
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March 2022 by I.T. 710
Got my hair retwisted by Tiffany. She did a fine job with fantastic customer service. The staff were exceptionally friendly as well. Will be coming back soon!Service: Dreadlocks
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October 2021 by Margaret Longsworth
My first time here and l like the atmosphere of the please. Tiffany did a great job with my daughter's hair. I will definitely recommend her to my family and friends.
