-
March 2024 by Pavol Kasik
Like 20 people working in the store but 1 on register with long line. We wait like 40 minutes to just not even move in the line. A literal Joke
-
March 2024 by Joel Saez
Great customer service!
-
March 2024 by Ry Bomm
If I could give 10 stars, I would. Yeah, the clothes are awesome, but the customer service my family member and I received tonight was exceptional. This evening was my first time visiting this location. I will be returning to this location in the future because of my experience tonight. I hope management and corporate realize how kind and helpful the workers at the Schaumberg location are and recognize them for it.
-
February 2024 by Nikki Turney
Went in today with defective leggings and was told that short of purchasing more expensive leggings that they wouldn't honor the purchase. I don't understand how this business model works. When a product is defective I should be able to receive at the very least store credit to purchase what I want. Poor attitude from the manager who basically said I should.leave before the situation escalated. I'm sure it was because he didn't want anyone else to hear my lack in satisfaction. Staff should really be trained better in how to have customer relations. Online customer support was much better.
-
February 2024 by Rabia Demirel
Staff was so helpful thank you so much!
-
February 2024 by Venson Toreja
Woodfield Mall location. Checked the website to make sure they had it in stock and picked it up. Doesn't feel as crowed as Oak Brook.
-
January 2024 by Khaled Goda
Got 2 pants . Waist was too tight. One had label one did not. Tried to find something else for exchange did not find what I was looking for. Did not have the receipt. Cashier was super nice. He needed manager authorization for a return manager said no. His name was j as he said I think that was not his name. He did not even bother asking why do I need to return them and insisted on only a gift receipt for the one that had the label. Went on educating me on how that is a standard. But the nice cashier asked me why I’m returning I told him he left the register to show me. He acted like a human being that really cares. Not like the manager who does not give a f. Lulu lemon more training is needed for ur managers.
-
December 2023 by Jordan G
Very disappointed. Staff was overwhelmed and seemed upset when I asked them for help. I ended up leaving after talking to two different sales associates and getting no where.
-
October 2023 by LJK Studios
HORRIBLE manager. TERRIBLE service. Manager was EXTREMELY rude and unkind. Did not help whatsoever and told me she will not sell me aligns because they will rip. Who does she think she is?
-
October 2023 by Carlos Flores
Andrew was amazing helping me choice the right pair of pants
-
August 2023 by Liza F
Horrible experience first time visiting this store and the workers were very unfriendly and rude when I was going to try on a few items the worker counted them and asked me if im sure this is my size because they look too small for me this is very disrespectful and they should not be concern about my weight and the store should be more inclusive
-
August 2023 by K.R. Vega
$69 for athletic shorts ON SALE? Come on. That's a huge profit for the same product you can get elsewhere for $40 at many other places.
-
July 2023 by Maria Tulba
It’s expensive but definitely worth it.The best quality and it makes you feel very special and comfortable in their clothes.
-
July 2023 by Daniel Rodriguez
Row or roe has achieved highest peak of performance. He’ll help you with anything you need, he’s very professionally.
-
July 2023 by Tori Yates
Loved getting to visit this location! Educators were so friendly and helpful. Even with the busy traffic their store was so kept up with. Thank you guys so much