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January 2024 by Averill Yu
While shopping at Woodfield, the Converse shoes at front of the store caught my attention since my daughter will be ordering custom Converse online.Arthur approached us and asked if he can help. I told him we’re just looking since my daughter will be ordering custom ones online at Converse site. He then offered for my daughter to try on shoes to help with her decision. Wow, what amazing customer service!Arthur was helpful and friendly even though he knew we wouldn’t be buying shoes from Journeys at that point. His customer service left an indelible mark that made me and my family see Journeys at a different, more positive light.
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June 2021 by Linda Myrickes
Best converse collection. My go to place for all my shoe collection
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March 2021 by Jenny mendoza
I am so upset I went to go buy some red converse at the Journeys at Woodfield mall. I went home and I only find one shoe in the box, and it was the display shoe. So I had to go back to the mall, and get both shoes and I doubled check to make sure both shoes were in the box. He was so quick to make the sale, but couldn't even double check if both shoes were in the box. As a customer I should have checked if both shoes were in the box to begin with, but it is there job to double check if both shoe sizes are matching and if both shoes are inside the box. I wont be coming back to this journeys. Double check the box before you leave before you go back and find one shoe in the box.
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March 2021 by Adam Gardoš
I would have never thought I’d need a guide to buy myslef the right socks, hugh props to the shop assistant with the cuttest smile I’ve seen all week long in white top and black leggings for not hesitating to inform me that my choice of socks is completly wrong!
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October 2020 by Nathan Lopez
Andy is the best always work with Andy!!!! Truly outstanding that guy
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July 2020 by Jesse Webb
Great place for military discount
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March 2020 by Carlos Sanchez
Me and my daughter’s first time there to buy some Dr. Martens boots,and there customer service is above and beyond!
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November 2019 by Jay Biscuit
I do not really come to this shoe store, but everytime I go to any journeys they never have my shoe size. Employees are very friendly at this journey I will recommend to buy your shoes here. From dr. Martin's to Adidas.
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August 2019 by Diane O'Neil
My very good friends from Canada were in for the 4th of July parties and when they come into town, they spend a lot of money at Woodfield. The assistant manager came over to them to thank them for their large purchase and totally started to insult them by spewing her ignorant and uncalled for political opinion. Wrong place, wrong people. Maybe she should save it for when she is not working with the public.
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July 2019 by Ruth Joahana Esparza
Kudos to Teri, she gave us great customer service. She was very attentive, polite, cordial and the list goes on and on. I have a lot of respect for people like her. Keep doing what you doing girl.
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July 2019 by Elva Garcia
Very friendly staff!!
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May 2019 by Savannah Brookshire
The people who work at this store are awesome. We came after closing and they could not have been cooler about it. Very helpful and welcoming
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April 2019 by Daniel F Evan
Personally prices are a little high but service was great. Cute lady was so nice and totally was friendly.
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April 2019 by dwaine hampton
Ispentgood money on Journey
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April 2019 by Rob Council
Fashion and values!