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January 2024 by K R
It's the only one around the area anymore. The girls department was very disappointing this past visit, I am hoping because it's the retail change of seasons.
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January 2024 by skipper bud
Still love it after all these years every dept built around the customers
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January 2024 by Susan Kuntzelman
Great shopping! Great discounts
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January 2024 by Jorge Barahona
Excellent
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January 2024 by Johnny Blakeney
I did get some good deals, shopping on New Year's Day. Wich I was happy to get. Only thing I think they can improve on. Was getting more help in the store. There was hardly anyone working in the store to help customers.
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December 2023 by Maria S Nasca
Went to photo studio for family Christmas pics. The line is long, and the area was packed. This department hasn't changed a bit since I took my kids there 35 years ago. Small and cramped, nowhere to hang coats and very few seats.. very packed and cramped. You would think, in all these years, they would have figured this out and improved the area to be a bit more comfortable to accommodate the crowds.. apparently not.
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December 2023 by Martin Vlcek
I am really liking what JCP is offering in clothing.
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December 2023 by kimmo
I had the pleasure of Checking out with EMBER!!! A must shout out for awesome customer service. Ember Greeted me at the register asked if I found everything I was looking for asked if I had a JCPennys card and saved me 20% off my purchase. Now that is exceptional customer service with the smile… An outstanding employee for sure!!! Job well done.Thank you EMBER For making my shopping experience pleasurable!! You are a keeper.
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December 2023 by G00DTHEGREAT
Lady took 30 minutes to scan stuff at register
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December 2023 by Jay Harris
Delivery
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December 2023 by Sergio Moya
Very bad experience with the manager Mario. I tried returning a sport coat twice he helped me both times. I took the tags off and lost my receipt and jcpenney card. First time I figured could find the card or receipt so i just left. Once i looked for both and did not find them, I decided to go back. As i went back and asked what can be done. His response was be more responsible. I run a very successful business i consider my self pretty responsible. Who saves paper receipts? It wasn’t until I probed him for answers and got stern that he gave me a solution. This could have all been done the first time and saved me a trip and a horrible experience. Will be closing my credit card and never shopping at Woodfield Jcp.Fyi i tried the sports-coat in two different sizes and took the bigger one home. The day I was going to use it I took the tags off and realized it was too big.
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December 2023 by Nitin Sharma
Gd store
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December 2023 by Marty Flynn
Good service, nice staff, great stuff
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December 2023 by Sylvia Sumskis
Clean, nice atmosphere, and very nice customer service and cashiers
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December 2023 by Donna Porter
Great selection of jeans and sweaters. My daughter is hard to fit in jeans and we always go to JCP and she finds jeans that fit her. Great prices too!